Part-time 911 dispatcher

Valparaiso University • Valparaiso, IN

4d • Onsite

About The Position

The Valparaiso University Police Department (VUPD) 911/Dispatcher receives incoming emergency and non-emergency calls, operates radio and computer systems, monitors campus safety alarms (Fire/Break-in alarms), and dispatches police and emergency services. Operating 24/7/365 out of the VUPD 911 Center at 813 LaPorte Ave, dispatchers support community policing, field safety, and regional communication networks. This role also serves as the after-hours campus operator and maintenance dispatcher.

Requirements

• High school diploma or equivalent
• Clear speaking voice and active listening skills
• Proficiency with Computer-Aided Dispatch (CAD) systems, multi-line phone networks, and radio equipment
• Skill to extract accurate data from frantic callers while typing and dispatching units simultaneously
• Ability to obtain and maintain IDACS (Indiana Data and Communications System) certification
• Must clear a thorough criminal background check, and fingerprinting

Nice To Haves

• Prior dispatch experience preferred

Responsibilities

• Answer incoming 911 emergency lines, routine calls, campus "Blue Light" emergency phones, and building call boxes.
• During after hours, dispatch service calls for Facility Management and university operator.
• Relay critical radio and telephone data to dispatch VUPD officers, local law enforcement, or local fire and EMS units.
• Actively track campus alarm circuits, building access systems, and security surveillance cameras.
• Monitor and process safety requests, location sharing, and emergency alerts submitted via the VALPO SAFE mobile app.
• Issue campus safety alerts and emergency notifications.
• Access state and federal law enforcement databases to run vehicle registrations, warrants, and background checks for field personnel.
• Maintain the electronic dispatch log, input facilities work orders, and route walk-in victims or visitors appropriately.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED