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Director Primary Care CHMG

Cone HealthGreen Valley, AZ
Onsite

About The Position

The Cone Health Medical Group Director is accountable for ongoing operational results of a group of assigned practices or a care division. The Director is also accountable for ongoing projects with new and existing practices, both in terms of communication and implementation. Essential Job Function: Employee Engagement/Talent Development: Engagement and Development of CHMG Practice leaders and providers. Includes recruitment, mentoring, and the development of relationships that strengthen CHMG's mission and values. Uses established tactics such as evaluations, staff meetings, provider meetings and rounding to assure goals are achieved. Accountable Leader: Meets all system requirements of Director Leadership Competencies. This may include system-wide meetings, webinars, and other forms of communication such as email, etc. Employs multiple communication modes to keep CHMG practices informed of system developments/initiatives Financial/Resource Manager: Understands and uses tools available (financial reports, OA reports, Vital Stats, etc.) tenable practices to create value for our patients. Oversee and manage budget and budget process. Communicates financial information in an informative and understandable way. Takes actions necessary when financial performance varies from plan. Understands provider compensation plans and appropriately applies incentives. Able to assist financial analysts in development of proformas for growth possibilities, Quality and Safety Leader: Uses established tactics to achieve CHMG and CH Quality Goals. This includes, assuring operational compliance with clinical competencies, regulatory requirements, risk management initiatives and ACO and other metrics Service Leader: Sees the patient as the center and reason for all our work. Employs tactics to achieve the highest level of customer satisfaction possible, as well as expecting that of the team. This would include engagement of all staff and providers in addressing patient customer needs, using satisfaction metrics and patient feedback. Visionary, Innovative, Strategic Leader: Employs breakthrough and innovating thinking to further practice, CHMG and Cone Health goals. Achieves this by constant personal development, and a willingness to think globally--beyond immediate area of accountability. Uses opportunities such as: MGMA, iCare leadership training/meetings, as well as other committees as occasions for learning and growth. Uses development tools and tactics to further practice and CHMG growth as necessary. Balances demands of work and life that best results are achieved; includes willingness to declare breakdowns and seek possibilities to learn and improve processes.

Requirements

  • Bachelor's in Business, Healthcare Administration or related field, required.
  • Minimum of 5 years in physician practice management and/or management in Healthcare - Healthcare Administration.
  • MGMA CMPE or attained within 36 months of hire.

Nice To Haves

  • Graduate Degree in Business, Finance or Health Care Administration or related field (in progress or completed).
  • 10+ years practice management experience.

Responsibilities

  • Engagement and Development of CHMG Practice leaders and providers.
  • Recruitment, mentoring, and the development of relationships that strengthen CHMG's mission and values.
  • Assure goals are achieved through evaluations, staff meetings, provider meetings and rounding.
  • Meet all system requirements of Director Leadership Competencies.
  • Keep CHMG practices informed of system developments/initiatives through multiple communication modes.
  • Oversee and manage budget and budget process.
  • Communicate financial information in an informative and understandable way.
  • Take actions necessary when financial performance varies from plan.
  • Understand provider compensation plans and appropriately apply incentives.
  • Assist financial analysts in development of proformas for growth possibilities.
  • Achieve CHMG and CH Quality Goals.
  • Assure operational compliance with clinical competencies, regulatory requirements, risk management initiatives and ACO and other metrics.
  • Achieve the highest level of customer satisfaction possible.
  • Engage all staff and providers in addressing patient customer needs, using satisfaction metrics and patient feedback.
  • Employ breakthrough and innovating thinking to further practice, CHMG and Cone Health goals.
  • Achieve goals through constant personal development and a willingness to think globally.
  • Use opportunities such as MGMA, iCare leadership training/meetings, and other committees for learning and growth.
  • Use development tools and tactics to further practice and CHMG growth as necessary.
  • Balance demands of work and life to achieve best results.
  • Declare breakdowns and seek possibilities to learn and improve processes.

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