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Sales Associate / Customer Service Representative

WellBiz BrandsWheaton, IL
Onsite

About The Position

Join the Team at Drybar Wheaton — Now Hiring Bartenders! (That's our fun name for Front Desk Receptionist — and yes, the vibe is just as good as it sounds) 💛 📍 Wheaton, IL | Part-Time & Full-Time Available As a Drybar Bartender, you're the heartbeat of the shop — the first smile a guest sees and the last impression they leave with. Think of it less like a desk job and more like hosting a party where everyone leaves with great hair.

Requirements

  • Warm, friendly personality with strong communication skills
  • Comfortable multitasking in a fast-paced environment
  • Customer service or retail experience preferred — but we'll train the right person
  • Basic tech skills; POS experience is a plus
  • Excellent problem-solving and troubleshooting ability
  • Professional and composed under pressure
  • Weekend availability is a must — our busiest and most rewarding days
  • Ability to stand/walk for 6–8 hour shifts

Nice To Haves

  • Have a love for beauty, hair, or the salon/spa world
  • Genuinely enjoy making people's day better
  • Are looking for a role with a real team — not just another shift to clock through

Responsibilities

  • Greet clients warmly and create a welcoming first impression every single time
  • Manage appointments and check clients in/out using our reservation system
  • Answer texts, calls, and assist with bookings
  • Troubleshoot system issues, update client profiles, and optimize the appointment flow
  • Recommend memberships and retail products (your commissions depend on it — in a good way!)
  • Keep the front desk, bar area, and shop looking fresh and organized
  • Support stylists to ensure the whole client experience is seamless
  • Conduct walkthroughs, restock shelves, and handle general upkeep to keep the shop running smoothly

Benefits

  • Earn $15–$19+/hr (hourly pay + membership & retail commissions + performance bonuses)
  • Flexible scheduling
  • Paid training
  • Free monthly blowouts
  • 25% off all Drybar products
  • Real growth opportunities within the company

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