Customer Service Manager Jobs

1,252 jobs found — updated daily

Customer Service Manager- Homecare

All Ways Caring HomeCare•TUCSON, AZ
•$19 - $20•Onsite

About The Position

All Ways Caring HomeCare is seeking a Customer Service Manager (CSM) for their Tucson, AZ team. This role is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for clients. The ideal candidate is self-motivated, has prior scheduling and management or supervisory experience, and is bilingual in English and Spanish. They should thrive in a fast-paced environment, manage client or employee needs with urgency, build positive relationships, and be an experienced communicator and problem solver.

Requirements

  • Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver’s license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills
  • Bilingual English-Spanish fluency preferred

Nice To Haves

  • Prior scheduling and management or supervisory experience
  • Thrives in a fast-paced environment
  • Efficiently manages client or employee needs with urgency
  • Friendly, compassionate, and able to build positive relationships and partnerships
  • Passionate about improving the lives of those we serve
  • Well-organized

Responsibilities

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks

Benefits

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Flexible work schedules
  • Referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities

Career Resources

Build a Resume for Customer Service Manager

The resume builder that gets results.

  • Get clear feedback so you look as qualified as you are
  • Align your resume with the job to get further in the process, faster
  • Take the guesswork out of resume writing

Explore Related Job Searches

© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service