Counselor Jobs

About The Position

Requirements

• Bachelor's degree with 2 years of experience in financial aid, higher education, or related field
• Experience with financial aid management systems and federal/state regulations
• Valid driver's license
• Financial aid system certifications
• Strong understanding of federal and state financial aid regulations and processes
• Excellent customer service skills with ability to communicate complex information clearly to students and parents
• Proficient in data entry and management with attention to detail and accuracy
• Demonstrated ability to manage multiple cases and priorities simultaneously
• Strong organizational skills with ability to maintain accurate records and meet deadlines
• Ability to maintain confidentiality when handling sensitive financial information
• Must have a strong work ethic and lead by example
• Must be a professional, credible and respected representative of the institution internally and in the community
• Demonstrated willingness and ability to act ethically and socially responsible
• Ability to communicate in a courteous manner

Responsibilities

• Assist students with Free Application for Federal Student Aid (FAFSA), loan applications, and entrance/exit counseling.
• Determine student eligibility for grants, loans, and scholarships based on established criteria.
• Award and monitor various scholarships, tuition waivers, and financial aid packages.
• Maintain current knowledge of financial aid policies, procedures, and regulations.
• Provide guidance to students and parents regarding financial aid options and decisions.
• Process and input financial aid data using specialized software systems.
• Coordinate with other departments to ensure accurate aid disbursement.
• Monitor student completion rates, Grade Point Averages (GPAs), and enrollment status.
• Respond to student and parent inquiries through multiple communication channels.
• Other duties as assigned by Supervisor or designee.
• Omission of specific statement of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.