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Concierge

SALAMANDER CHARLESTON EMPLOYER LLCCharleston, SC
Onsite

About The Position

The position of Lobby Concierge is unique and challenging. While providing service to guests, the Concierge is also providing a very important function for our fellow employees and the local area. A Concierge assumes nothing from the guests, promises them nothing, but gives his/her all and never says No! Inherent in every question, there is an answer. His/her job is to find it in the most efficient and pleasant way possible.

Requirements

  • Ability to multi-task: using telephones and computers while interacting with guests
  • Quick thinking ability to give clear, concise recommendations and directions (walking, driving and verbal)
  • Knowledge to refer/recommend a wide variety of activities and services as well as information on the local Charleston area and all of its many facets.
  • Familiarity with Microsoft Office Excel, Word, and Outlook

Nice To Haves

  • A College Degree with emphasis on Hospitality or Travel and Tourism is preferred but not required.
  • Knowledge of the Charleston, SC food and beverage scene, area attractions, and local history is also preferred but not required.

Responsibilities

  • Responsible for creating an atmosphere around his/her desk that welcomes people.
  • Communicate with other people, satisfy a tremendous need for personal service and develop a true sense of community for him/her in the local area.
  • Follow and support Mission Statement and Core Values.

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