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Concierge - Public Market

City of Lenexa•Lenexa, KS
•Onsite

About The Position

This role is responsible for keeping the Lenexa Public Market clean, presentable, and safe for operators and customers; taking and responding to questions from both market operators and customers, and assisting with market promotion and events. The Public Market Concierge is a self-starter, customer service oriented, and can work independently without supervision. Primary functions include keeping the market common areas free of trash and clutter; the furniture, fixtures, and equipment clean and in working condition; and ensuring non-public areas remain secure. The Concierge will act as a customer service representative for the market to both the operators and to the public. The Concierge will assist in scheduling/booking the space for events, preparing the market for classes and events, and promoting market operators and events through social media.

Requirements

  • A high school diploma or G.E.D.
  • At least one year in customer service, facility maintenance/operations, event planning, hospitality, retail or similar field.

Responsibilities

  • Maintain the common areas of the Market by keeping them clean and presentable.
  • Prepare the market for daily operation and/or perform closing tasks at the end of operation.
  • Ensure all common furniture, fixtures, and equipment remain in working condition.
  • Assist market operators with facility needs/requests.
  • Provide customer service and ensure the public feels welcome and safe in the facility.
  • Prepare the facility for private and special events.
  • Assist with the promotion of market operators and events.
  • Answer operator and customer inquiries.
  • Receive shipments.
  • Monitor and/or assist service contractors.

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