Compliance Officer Jobs

About The Position

Requirements

• Bachelor’s degree in Social Services, Human Services, or another related field required.
• Employment and education experience can be substituted for bachelor’s degree at the discretion of the Vice President of Mission Advancement.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write speeches and articles for publication that conform to prescribed style and format.
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Must maintain a valid driver's license, auto insurance, and a driving record acceptable to Goodwill's liability insurance provider.
• Proven ability to work with individuals with different interests and opinions and to build effective teams in a volunteer environment.
• Ability to communicate orally and in writing to a wide range of people.
• Effective planning and organizational skills.
• Appropriate level of computer skills. Computer skills to include proficiency in Microsoft Word and Excel.
• High level of energy, motivation, persistence, and positive attitude.
• Able to effectively manage time, be flexible, and juggle multiple projects and shifting priorities.
• Strong organizational skills and attention to detail.
• Display good interpersonal skills, including a positive, collaborative attitude.

Responsibilities

• Conduct case management functions such as program applicant screenings, assessments, enrollments, documentation collection and follow-up activities as required by designated program.
• Provide support services to enhance program participants successes such as community referrals, sending employment opportunities and job retention coaching.
• Create Individualized Career and Financial Plan (ICFP) based on goals, barriers and other obstacles identified by the Success Coach, program participant, and potential partnering agencies.
• Conduct in-person or virtual job readiness, soft-skills, financial literacy and/or computer classes/trainings to help upgrade program participants’ skills and/or achieve employment.
• Administer and collect program and class evaluation surveys and feedback forms from program participants and other stakeholders.
• Provide meaning coaching opportunities to help program participants with problem solving skills, life-skills, setting priorities and identifying values.
• Maintain an encouraging, positive and respect learning environment while providing exceptional customer services to program participants, partnering agencies and other stakeholders.
• Meet regularly (in-person or virtually) with participants to assess program progress, provide supports and constant encouragement.
• Input all participant documentation, program/training progress, activities and case notes into Goodwill’s participant tracking database or designated spreadsheets.
• Ensure all participant files are adequately maintained and all records are kept confidential.
• Provide documented monthly participant successes/stories to Mission Services Director.
• Ensure adequate materials, supplies and equipment are available to support the professional delivery of all program activities, classes and participant needs.
• Other duties as assigned by the designated Coordinator or Mission Services Director.