Parking Compliance Officer (Multi-Hire)

Virginia Information Technologies AgencyNorfolk, VA
Onsite

About The Position

Identify vehicles in violation of University parking regulations. Issue parking citations, install wheel locks, and provide motorist assistance. Monitor parking lots daily for maintenance issues, including potholes and damaged or missing signage. Assist customers with basic account information, including balances and permit activity. Provide front office support, including issuing passes, answering phones, and performing administrative tasks. Install and maintain parking signage as needed. Utilize handheld devices to enter and retrieve vehicle registration and enforcement data. Ensure accuracy of all citation information entered into the mobile system and document violations with photographs. Assist with working all special events, including the placement of cones and reserved spaces for events of all sizes, on weekdays and weekends. Assist University Police with campus gate operations. Work rotating shifts, including days, nights, weekends, and some holiday's Perform duties in all weather conditions, including standing, walking, and lifting up to 10 pounds. Work mandatory overtime to include: working rotating shifts, including days, nights, weekends, and some holidays Exhibit a positive attitude and communicate effectively with students, faculty, staff, and the general public.

Requirements

  • Demonstrated experience in customer service, preferably within a university or public-facing environment.
  • Maintain a professional appearance and demeanor at all times.
  • Possess a valid driver’s license with a satisfactory driving record.
  • Relevant experience in security or enforcement operations.
  • Proficiency in computer applications, including Microsoft Office.
  • Strong oral and written communication skills.
  • Ability to work independently and exercise sound judgment with minimal supervision.

Nice To Haves

  • High school diploma or GED, or an equivalent combination of education and experience.

Responsibilities

  • Identify vehicles in violation of University parking regulations.
  • Issue parking citations, install wheel locks, and provide motorist assistance.
  • Monitor parking lots daily for maintenance issues, including potholes and damaged or missing signage.
  • Assist customers with basic account information, including balances and permit activity.
  • Provide front office support, including issuing passes, answering phones, and performing administrative tasks.
  • Install and maintain parking signage as needed.
  • Utilize handheld devices to enter and retrieve vehicle registration and enforcement data.
  • Ensure accuracy of all citation information entered into the mobile system and document violations with photographs.
  • Assist with working all special events, including the placement of cones and reserved spaces for events of all sizes, on weekdays and weekends.
  • Assist University Police with campus gate operations.
  • Work rotating shifts, including days, nights, weekends, and some holiday's
  • Perform duties in all weather conditions, including standing, walking, and lifting up to 10 pounds.
  • Work mandatory overtime to include: working rotating shifts, including days, nights, weekends, and some holidays
  • Exhibit a positive attitude and communicate effectively with students, faculty, staff, and the general public.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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