Community Health Worker Jobs

About The Position

Requirements

• High School Diploma required
• At least 1 year of experience in social services, community health work, or care coordination.
• Strong interpersonal and communication skills, with the ability to build trust with diverse populations.
• Familiarity with local housing resources, community-based organizations, and public benefits programs.
• Ability to maintain accurate records in electronic health records (EHRs) and case management systems.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and data entry platforms.

Nice To Haves

• Associate or bachelor’s degree in human services, public health, or a related field preferred.
• Experience in housing navigation, case management, or Medicaid programs is highly preferred.
• Bilingual skills preferred (Spanish, Haitian Creole, or another language commonly spoken in NYC communities).
• Knowledge of trauma-informed care, harm reduction strategies, and motivational interviewing is a plus.

Responsibilities

• Conduct comprehensive HRSN screenings to assess social and economic barriers affecting health outcomes.
• Provide housing navigation support, assisting individuals in securing stable housing by helping with applications, documentation, and liaising with housing authorities.
• Support patients with transportation coordination, including Medicaid-sponsored rides and community-based transportation resources.
• Assisting individuals applying for public benefits (Medicaid, SNAP, WIC, SSI, etc.), ensuring proper documentation and follow-ups.
• Establish linkages with community-based organizations that provide services such as food assistance, utility support, and legal aid.
• Assist with patient advocacy by helping individuals understand their rights and options for social services.
• Conduct home visits and in-person/virtual follow-ups to assess ongoing social support needs.
• Coordinate referrals for housing support services, ensuring clients receive assistance with shelter applications and housing stabilization programs.
• Maintain detailed and accurate documentation in electronic health records (EHRs) and referral platforms.
• Track patient progress and follow up on referrals to ensure services are accessed and outcomes achieved.
• Assist with data collection and reporting for Medicaid Waiver initiatives and contracted programs.
• Support program compliance by adhering to contractual obligations for PHS HRSN services, including tracking performance metrics.