Community Health Worker

Yakima Neighborhood Health Services • Sunnyside, WA

12d • $20 - $23

About The Position

Yakima Neighborhood Health Services (YNHS), a nonprofit established in 1975, is seeking a Community Health Worker to help patients access health and social services and address barriers to care. The role supports clients in using technology for patient portals and telehealth, connecting with community resources, meeting emergent needs, and receiving health education. Client contacts may take place in clinics, client dwellings, on streets, or in other outdoor settings. The position also includes documenting interactions in Electronic Health Records, participating in team and quality activities, and representing YNHS at local meetings as requested.

Requirements

• Knowledge of community services, social services, and community resources.
• Ability to speak clearly and concisely.
• Must not have been sanctioned or excluded from participation in federal or state health care programs by a federal or state law enforcement, regulatory, or licensing agency.
• Ability to successfully pass a background check related to the position.
• Valid driver’s license and car insurance.

Nice To Haves

• Bilingual in English and Spanish; ability to sign is also convenient.

Responsibilities

• Help clients obtain health services and address barriers to accessing care, including coaching them in the use of patient portals and telehealth.
• Help clients obtain smartphones or other devices available through state or federal programs, including Managed Care Organizations, to access telehealth and social services.
• Help clients schedule virtual medical or behavioral health visits, set up devices, and build confidence conducting visits independently; accompany clients at the start of visits when needed and remain available for technical assistance while preserving confidential space.
• Help clients use patient portals to access their health information, request medication refills, and communicate with their health care team.
• Provide assessments and social determinants of health screening using approved tools.
• Help clients address barriers to care such as language, transportation, and insurance needs.
• Help clients address emergent needs such as food, shelter, and clothing.
• Provide health education as directed, using appropriate health aids.
• Attend case conferences or morning huddles as needed to address clients’ comprehensive needs.
• Conduct client contacts in clinics, client dwellings, on streets, or in other outdoor settings.
• Document contacts and interactions in Electronic Health Records.
• Participate in quality assurance activities and peer review as requested.
• Maintain an organized, clean, efficient, and confidential work area.
• Represent YNHS in local meetings as requested.
• Perform related work and other tasks as requested.

Benefits

• Employer-provided medical, dental, vision, life, disability, and retirement insurances.
• Ten paid holidays.
• Flexible amounts of paid leave and/or cash-out options.
• Retention bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed