Collision Estimator
Group 1 Automotive, Inc. • Houston, TX6d
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Collision Estimator – Group 1 Chevrolet Spring
Group 1 Automotive, Inc.•Houston, TX
About The Position
Group 1 Chevrolet Spring is seeking an experienced Collision Estimator to support its fast-paced, high-volume collision center. The role involves estimating vehicle damage and repair costs, coordinating with insurance companies, and providing customers with a high-quality repair experience. The estimator also builds relationships with customers, insurers, and coworkers and demonstrates the company's values in all interactions.
Requirements
- At least 3 years of recent Collision Estimator experience.
- Current CSI reporting documents.
- Direct Repair Program (DRP) experience.
- Proficiency operating a personal computer and using Microsoft Office, including email, Excel, and Word.
- Ability to work independently and be self-motivated.
- Valid driver license in the state of employment and a good driving record.
- Great attitude and high-energy personality.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Ability to work well in a process-driven environment.
- Outstanding verbal and written communication skills.
Responsibilities
- Greet customers and communicate by telephone to provide information, schedule appointments, and collect vehicle information.
- Build and maintain strong relationships with customers, insurance companies, and coworkers.
- Listen to customer requests and clearly explain the work order.
- Inspect vehicles thoroughly to identify structural, exterior, and interior damage, as well as overall body and mechanical issues.
- Estimate labor and parts costs to repair or replace affected items, and estimate the salvage value of the vehicle.
- Discuss with customers the cost-effectiveness of repairing versus replacing parts.
- Determine costs for repainting or other applicable customization.
- Complete insurance claim forms with repair or replacement cost estimates and specific recommendations.
- Perform other duties as assigned by management.
- Demonstrate company values when interacting with customers, coworkers, and vendors.
Benefits
- Health, dental, vision, life, and disability insurance.
- 401(k) plan with company match.
- Paid time off.
- Employee stock purchase plan.
- Employee vehicle purchase program.
- Professional work environment with job training, provided equipment, and advancement opportunities.
- Market-leading pay based on experience, plus bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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