Collision Estimator

Caliber Holdings•High Point, NC

About The Position

Caliber Collision is hiring a Collision Estimator at its Service Center in High Point. The role performs estimating and other service-center duties, including reviewing repair processes, checking in customer vehicles, completing final customer paperwork before delivery, administering total-loss paperwork, and communicating repair plans and vehicle status updates to customers. The Collision Estimator must follow Caliber safety rules, guidelines, and company standards. Caliber describes opportunities for career growth and promotes from within. The company provides career training in leadership skills and new technologies to help teammates work toward their career goals.

Requirements

  • At least 2 years of collision estimating experience.
  • Must be 21 years of age or older.
  • Must have a valid driver's license and be eligible for coverage under the company's insurance policy.
  • Must possess a Motor Vehicle Physical Damage Appraisers License.
  • Prior experience with CCC1 or similar estimating software.
  • Advanced understanding and knowledge of repair processes and procedures.
  • Strong sales orientation.
  • Ability to understand written and verbal instructions.
  • Ability to prioritize competing tasks and adapt to a fast-paced environment.
  • Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • Sales experience preferred.

Responsibilities

  • Write collision repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP paperwork and final invoices.
  • Finalize total-loss administration.
  • Communicate post-repair plans and vehicle status updates to customers.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision benefits available from day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities; the company promotes from within.
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