Clinic Assistant Jobs

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Patient Care Nurse Assistant (PCNA)

Cleveland Clinic•Coral Springs, FL
•Onsite

About The Position

The Patient Care Nurse Assistant (PCNA) works at Cleveland Clinic’s Coral Springs Family Health and Surgery Center, a facility providing primary care, outpatient surgery, imaging and other services. The PCNA coordinates with fellow caregivers to create a welcoming, healing environment and supports nursing caregivers in delivering patient care. The position offers opportunities for educational advancement, skills development and career progression. The role works a day schedule of 7:00 a.m.–3:30 p.m. or 8:00 a.m.–4:30 p.m., with weekend and holiday requirements. The caregiver assists patients with care and daily activities, collects and communicates clinical information, documents care, transports patients and specimens, and helps maintain supplies and prepare rooms for cleaning. Caregivers follow standard precautions and use personal protective equipment as required.

Requirements

  • High school diploma or GED.
  • Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross upon or within the new-hire period.
  • For nursing students, BLS certification through the AHA or American Red Cross is required prior to hire.
  • Ability to perform physical work not exceeding 50 pounds without assistance; workloads exceeding 50 pounds require assistance.
  • Ability to reposition patients, lift supplies, place equipment or supports, and push beds.
  • Ability to bend over to perform duties such as checking chest tube drainage and urine output.
  • Ability to maneuver quickly throughout halls, stairways and patient rooms in response to emergencies.
  • Visual and auditory skills to interpret environmental input and visually assess patients and implement a plan of care.
  • Finger dexterity and eye/hand coordination for charting, using equipment and providing direct patient care.
  • Ability to work at a fast pace, prioritize assignments and respond to numerous requests.
  • Ability to resolve conflicts and work collaboratively with the department director, physicians and other healthcare team members.
  • Ability to problem solve, make decisions, support operational efficiency, exercise self-control and tolerate stress when handling multiple or conflicting demands.
  • Ability to carry patients to safety if building evacuation requires it.
  • Compliance with Cleveland Clinic’s influenza prevention program, including annual vaccination or an approved exemption.
  • Employment offers are followed by testing for controlled substances.

Nice To Haves

  • Graduate of an approved nursing assistant program or previous hospital training.
  • Certified Nursing Assistant (CNA) certification.
  • Six months of experience in an acute care hospital setting.

Responsibilities

  • Assist nursing caregivers, promote patient comfort and carry out nursing orders.
  • Transport patients by wheelchair, bed or stretcher from the department or unit.
  • Conduct EKG and phlebotomy duties.
  • Attend to patient and family needs and problems.
  • Assist patients with activities of daily living, including dressing, bathing, toileting and hygiene.
  • Report pertinent information regarding patient condition to appropriate nursing staff.
  • Assist patients with tray setup and feeding.
  • Restock supplies daily and order supplies from Central Supply.
  • Document care provided in the medical record.
  • Collect and transport specimens.
  • Provide RNs/LPNs with timely intake/output data, vital signs, blood glucose results and other data; note changes from prior measurements and communicate them accordingly.
  • Respond to call lights within five minutes or communicate inability to do so.
  • Report patient needs to an RN/LPN immediately.
  • Assist with removal of equipment, such as IV pumps, commodes and PAS, in preparation for room cleaning.
  • Follow standard precautions and use personal protective equipment as required.

Benefits

  • Opportunities for educational advancement, higher positions and skills development courses.
  • Supportive and caring healthcare setting.

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