Case Manager Jobs

About The Position

Requirements

• Post-secondary education in Child and Youth Care Counselling, Education, Social Work, Recreation Management, or related field or equivalent experience
• 2 years of experience working directly with vulnerable youth
• 2 years of experience in client intake and assessment, case management, and workshop facilitation
• Experience working with diverse populations
• Experience within a team environment and working remotely
• Working knowledge computer skills (Windows, Microsoft Teams, Office, and Outlook)
• Standard First Aid & CPR-C and able to obtain a Police Information Check and Vulnerable Sector
• Working knowledge of issues/practices related to the social determinants of health, youth development, individual assessment, case management, group work, group facilitation, program planning, and outcome evaluation
• Working knowledge in culturally sensitive and trauma-informed practice, and strength-based approach
• Excellent organizational and time management skills
• Excellent communication, interpersonal, and team skills
• Excellent understanding of diversity, inclusion, and equity including the ability to identify and address barriers, work effectively with diverse stakeholders, and integrate equity into program design

Nice To Haves

• Non-Violent Crisis Intervention, Motivational Interviewing, Suicide Intervention Certification preferred
• Valid driver’s license and access to a vehicle, an asset

Responsibilities

• Deliver and facilitate educational webinars and workshops online and in person to youth
• Work one-on-one with youth to provide holistic support in developing life skills and aspirations through a case management process
• Ensure a safe, comfortable, and welcoming environment for participants
• Collect information to confirm eligibility and complete participant intake and/or assessment to inform ongoing support and achieve participant and funder outcomes
• Design, implement, and evaluate youth-centered individual action plans, in-person/virtual services, and workshops in accordance with guidelines and funder mandates
• Perform case management in alignment with guidelines and funder mandates
• Consult with social workers, school administration, other professionals, and family/natural supports when appropriate
• Coordinate peer mentorship opportunities and relationships
• Maintain knowledge of relevant services and community resources
• Engage with schools, community agencies, and other organizations to maximize services and resources available to participants
• Adhere to all Risk Management and Occupational Health and Safety requirements
• Input data accurately and in a timely manner into program-designated database systems
• Work within defined program budgets
• Maintain accurate participant files in accordance with funder and YMCA guidelines
• Collect demographic, output, and outcome data for evaluation purposes and to support the development of funder and YMCA reports
• Travel and stay overnight as required
• Perform other duties as assigned

Benefits

• Total compensation package