Housing Stability Case Manager - Permanent Supportive Housing Site Based

Community of Hope • Washington, DC

5d • Hybrid

About The Position

Community of Hope is seeking a full-time Housing Stability Case Manager for our Permanent Supportive Housing; Site Based Program. In this role, you’ll help families and or individuals secure and maintain stable housing, increase their self-sufficiency through income, benefits, and education, and strengthen overall family stability. This position is located at Mississippi Ave in Southeast, DC. Our Approach and Values: We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives. We embrace diversity, welcome all voices, and treat everyone with respect and compassion. We lead and advocate for changes to make systems more equitable. We strive for excellence and value integrity in all that we do.

Requirements

• Bachelor’s degree in social work or related field required or 4 years social service experience.
• Minimum one year work experience in social service or related field required with degree.
• Minimum four years work experience in social service field if no degree.
• Strong interpersonal, conflict-resolution, and organizational skills required.
• Ability to work independently and as a team required.
• A valid driver’s license and regular access to a car, as well as proof of auto insurance, required for staff working in scattered site housing programs.

Nice To Haves

• Prior experience working with individuals or families experiencing homelessness and/or living in poverty strongly preferred.

Responsibilities

• Welcomes individual adults and families to the program, which includes reviewing and explaining program rules and client rights and responsibilities and providing each client with a copy of the Program Rules.
• Works with clients to develop individual goal plans that are measurable and detailed with action steps that will help each client achieve their goals.
• Updates goal plans according to program contract guidelines and as needed, signed by client and case manager.
• Networks and coordinates with community resources, makes referrals as appropriate, and follows up to confirm and track clients’ participation in housing, employment, medical care, substance abuse treatment, mental health treatment, training, etc.
• Assists clients with housing search process in collaboration with Housing Specialist.
• As needed, accompanies clients to view units, advocates for clients with landlords, and assists clients with applications and other paperwork.
• If COH is providing financial assistance for application fees, accompanies clients to render payment.
• Conducts scheduled and unscheduled home visits and provides tenant education in accordance with program contract guidelines, and as needed.
• Maintains regular communication in accordance with program contract guidelines with all clients on caseload and documents progressive engagement efforts with difficult to engage clients.
• Works consistently within a housing-first framework (i.e., providing clients with immediate access to available independent permanent housing and supportive services without prerequisites for sobriety or participation in psychiatric treatment), ensuring that services offered are strengths-based and client-centered.
• Performs other duties as assigned.

Benefits

• 8-hour workdays with paid lunch
• 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises, up to 5% of your annual pay
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding
• Medical, dental, vision, life & disability insurance + 403(b) retirement
• Leadership development, internal promotions and career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level