Housing Stability Case Manager - Permanent Supportive Housing Site Based

Community of Hope•Washington, DC
•$26 - $27•Hybrid

About The Position

Community of Hope is seeking a full-time Housing Stability Case Manager for its Permanent Supportive Housing; Site Based Program. This role focuses on helping families and individuals secure and maintain stable housing, increase their self-sufficiency through income, benefits, and education, and strengthen overall family stability. The position is located at Mississippi Ave in Southeast, DC. Community of Hope is a mission-driven team dedicated to ending homelessness and making a difference every day.

Requirements

  • Bachelor’s degree in social work or related field required or 4 years social service experience.
  • Minimum one year work experience in social service or related field required with degree.
  • Minimum four years work experience in social service field if no degree.
  • Strong interpersonal, conflict-resolution, and organizational skills.
  • Ability to work independently and as a team.
  • A valid driver’s license and regular access to a car, as well as proof of auto insurance, required for staff working in scattered site housing programs.

Nice To Haves

  • Prior experience working with individuals or families experiencing homelessness and/or living in poverty strongly preferred.

Responsibilities

  • Welcome individual adults and families to the program, explaining program rules and client rights and responsibilities.
  • Develop and update individual goal plans with clients, including measurable goals and action steps.
  • Network and coordinate with community resources, make referrals, and track clients' participation in housing, employment, medical care, substance abuse treatment, mental health treatment, and training.
  • Assist clients with the housing search process, including viewing units, advocating with landlords, and completing applications and paperwork.
  • Conduct scheduled and unscheduled home visits and provide tenant education.
  • Maintain regular communication with clients and document engagement efforts with difficult-to-engage clients.
  • Work within a housing-first framework, providing immediate access to housing and supportive services without prerequisites.
  • Ensure services offered are strengths-based and client-centered.
  • Perform other duties as assigned.

Benefits

  • 8-hour workdays with paid lunch
  • 3 weeks vacation (additional week after two years)
  • 2 weeks sick leave
  • 11.5 paid holidays and one personal floating holiday
  • Annual performance-based raises, up to 5% of your annual pay
  • Tuition reimbursement & loan repayment (NHSC & DCHPLRP)
  • Licensing reimbursement & CEU funding
  • Medical, dental, vision, life & disability insurance
  • 403(b) retirement
  • Leadership development, internal promotions and career growth opportunities
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