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On-Call Caregiver Mentor

Comfort Keepers•Anoka, MN
•Onsite

About The Position

Comfort Keepers is hiring a full-time, on-call Caregiver Mentor in Anoka, Minnesota. This mentor-only role provides in-home support to caregivers when needed; the mentor is not scheduled for caregiver shifts. The position is suited to someone with nursing or healthcare experience, a flexible schedule, and an interest in helping caregivers succeed in clients’ homes. The mentor responds to on-call requests and travels to client homes, sometimes the same day. They support new client starts, lead first visits, orient caregivers to a client’s home, review care plans, demonstrate safe and compassionate care, and coach caregivers in the moment. The role also includes documenting visits and sharing observations with the Operations Supervisor. On-call availability is required 24/7, including evenings, overnights, weekends, and holidays.

Requirements

  • At least 2 years of caregiving, nursing, or healthcare experience.
  • Open availability for on-call coverage, including evenings, overnights, weekends, and holidays.
  • Valid driver’s license and reliable transportation to travel to client homes on short notice.
  • Calm, patient, and supportive communication style, with an interest in coaching others.
  • High school diploma or equivalent.

Nice To Haves

  • Nursing or healthcare background is strongly preferred; retired or semi-retired nurses, nursing students, CNAs, and HHAs are encouraged to apply.
  • Mentoring, precepting, or training experience is a plus.

Responsibilities

  • Respond to on-call requests and travel to client homes, often the same day.
  • Support new client starts and lead first visits.
  • Orient caregivers who are new to a client’s home, including replacement caregivers covering a call-in.
  • Review the Plan of Care with caregivers and model safe, compassionate care.
  • Coach caregivers on transfers, personal care, dementia support, and client engagement.
  • Reinforce Comfort Keepers policies, safety practices, and its six core values.
  • Document visits and share observations with the Operations Supervisor.

Benefits

  • Comfort Keepers training to prepare for the role.
  • Room to grow; the position may expand to include caregiver training.
  • Supportive office team.
  • Opportunity to make a difference for clients and caregivers.

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