Care Manager Jobs

About The Position

Requirements

• 1+ years of supervisory experience required.
• Must have proven at least 3+ years of sales performance with a record of achievement and exceeding growth expectations.
• Ability to effectively communicate verbally and orally with all levels of personnel internal and external
• Desire and ability to expand and build business relationships.
• Excellent problem-solving skills to handle client and employee issues.
• Ability to work flexible hours and after hours as needed to support business needs.

Nice To Haves

• 3+ years of sales or marketing experience in a HealthCare or related setting preferred
• Experience in managing systems, processes, and people.
• BS Degree preferred (business, nursing, social services, or related field of study) but not required with equivalent experience.
• Demonstrated track record in building new book of business, client relationship management, and/or evidence of closing and growing accounts preferred.

Responsibilities

• Managing Quality Management System initiatives; proactively identifying and assessing potential risks and costs associated with workers' compensation, unemployment compensation, extended payment terms, and bad debt.
• Analyzing monthly financial statements for branch and implementing strategies to increase profitability; managing operating expenses (profit and loss (P&L) responsibility) to maximize contribution; developing and executing branch's annual business plan.
• Monitoring to ensure that every client is served Monitoring to provide exemplary service to every client to optimize utilization.
• Maintaining strong and positive relationships with referral partners, payor sources, and clients.
• Manages on-call as needed.
• Drive new and organic business growth across all markets to achieve aggressive national growth objectives by actively participating in strategic planning and territory analysis; build and maintain collaborative relationships with sales, operational, and clinical leaders to implement effective marketing strategies; continually monitor key metrics, milestones, and benchmarks to support an evolving market entry strategy; maintain thorough documentation of all marketing activities; and collaborate cross-functionally with internal departments to advance business development opportunities.
• Participates in personal care sales procedures that support our strategy, maintaining a thorough understanding of personal care service and product offerings, capitalizing on labor/business/community issues to grow market share.
• Develops and implements actions to meet sales targets including appropriate mix of services; leading branch participation in industry sales programs or contests; maintaining awareness of current best practices within the industry.
• Collaborate with other departments within the company as necessary to advance business development opportunities
• Active Participation in strategic planning and the analysis for assigned territory in conjunction with the business plan.
• Selecting, training, and developing staff; monitoring and supervising staff performance including setting expectations, coaching, and recognizing achievements, demonstrating positive leadership, and cultivating Cares and Legacy initiatives.
• Monitoring and coaching the service team to ensure effective unemployment and workers' compensation claim management.

Benefits

• All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence.
• Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities.
• All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs.