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Sales Support Associate III

kate spade new yorkSunrise, FL
Onsite

About The Position

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Requirements

  • 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
  • A combination of education and experience will be considered
  • Possesses current knowledge of fashion trends and competition in the marketplace.
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
  • Strong attention to detail and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong English language proficiency. (for EU)
  • Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Responsibilities

  • Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
  • Serve as a brand ambassador internally and in the local market; support social media engagement.
  • Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • Manage stock levels, replenish sales floor, and execute visual merchandising updates.
  • Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
  • Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401 (K)
  • Paid Paternity and Maternity leave
  • Commuter Benefits
  • Disability insurance
  • Tuition assistance

Career Resources

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