Brand Ambassador Jobs

About The Position

Requirements

• 1–2 years of retail experience; luxury or premium brand experience preferred
• Proficient with POS systems and retail technology
• Strong communication and customer service skills
• Energetic, self-motivated, and sales-driven
• Professional presentation and adherence to Wolford’s dress code standards

Responsibilities

• Deliver an exceptional customer experience by providing knowledgeable, personalized, and attentive service
• Actively drive sales through cross-selling, upselling, and client outreach
• Maintain and grow a client book; proactively build relationships with new and returning customers
• Consistently meet or exceed individual sales and KPI targets
• Ensure all visual merchandising standards are executed, including window displays and in-store presentation, in line with corporate guidelines
• Support inventory management including deliveries, transfers, and stock organization
• Maintain a pristine boutique environment including selling floor, fitting rooms, stockroom, and cash wrap
• Handle point-of-sale transactions with accuracy and care, including cash handling and end-of-day procedures
• Participate in regular team meetings and trainings focused on product knowledge, customer service, and brand initiatives
• Ensure full compliance with company policies, safety standards, and local regulations
• Assist with pricing, returns/exchanges, and administrative tasks as needed
• Maintain a strong awareness of loss prevention and uphold all security standards
• Key holding responsibilities may be assigned

Benefits

• Become a Brand Ambassador for a globally respected luxury brand
• Receive pieces from new collections to represent the brand in-store
• Generous paid time off, including vacation, personal, and sick days
• Comprehensive insurance benefits package