Bank Teller Jobs

About The Position

Requirements

• Understand and comply with regulatory requirements for financial transactions, specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP).
• Exhibit superior customer service.
• Demonstrate high-quality relationship building techniques.
• Participate in developing a teamwork atmosphere.
• Stay abreast of company communications.
• Take advantage of appropriate communication channels regarding bank related business matters.
• Develop personal skills and capabilities through on-going training.
• Uphold and safeguard the organization's values, particularly relating to ethics, integrity, and confidentiality.
• Verify customer signatures and balances.
• Obtain positive identification of payee.
• Maintain teller cash drawer within required limits.
• Maintain appropriate log of cash sale of Cashier’s Checks and travelers checks per requirements of Bank Secrecy Act.
• Balance teller cash drawer and cash vault daily.
• Maintain confidentiality at all times.
• Report to work regularly and promptly.
• Contribute as a team player.

Nice To Haves

• Cross-trains in other areas.
• Enhances professional growth and development through participation in educational programs, current literature, and in-service meetings, etc.

Responsibilities

• Greet customers and provide superior customer service.
• Process night depository, ATM, and Bank-by-mail deposits.
• Receive checks and cash for deposit, verify amounts, examine checks for proper endorsements, and issue receipts.
• Place holds on checks accepted for deposits, if warranted, in accordance with regulations.
• Cash checks after verification of customer signatures and balances, and obtain positive identification of payee.
• Obtain information and complete Currency Transaction Reports for submission to the BSA Officer.
• Prepare Suspicious Activity Reports when applicable.
• Maintain teller cash drawer within required limits.
• Explain, promote, and/or sell bank products or services such as travelers checks, savings bonds, money orders, and cashier’s checks.
• Maintain appropriate log of cash sale of Cashier’s Checks and travelers checks per requirements of Bank Secrecy Act.
• Accept utility bill and loan payments.
• Process TT&L, EFTPS payments, and cash advances.
• Place stop payments on checks and drafts as requested by customer.
• Balance teller cash drawer and cash vault daily.
• Accept information for outgoing wire transfers.
• Assist customers in preparing documentation on debit card disputes.
• Assist in filing bank records/documentation.
• Verify next day new account information and account file maintenance.
• Open/process mail as required.
• Answer telephone calls, taking messages, forwarding calls, or providing assistance to customers.
• Cross-train in other areas.
• Maintain confidentiality at all times.
• Report to work regularly and promptly.
• Contribute as a team player.
• Enhance professional growth and development through participation in educational programs, current literature, and in-service meetings.
• Maintain established department and Bank policies, procedures, and objectives, and quality assurance.