Teller I (PT)
About The Position
The Teller I provides exceptional customer service with a positive attitude, accurately and efficiently processes banking transactions, and builds customer relationships to identify financial needs and recommend banking solutions. The role may include cross-training in other departments and rotating between banking centers as business needs require. The position reports to the Service Manager and does not oversee other positions. The Teller I must attend scheduled mandatory training and complete online regulatory compliance courses relevant to the role. Employees are expected to comply with applicable federal banking laws and regulations and the bank’s policies and procedures. Employees are encouraged to volunteer in bank-sponsored and other community activities.
Requirements
- High school diploma or GED.
- Prior cash-handling experience.
- Ability to retain, recall, and consistently apply detailed procedural information.
- Strong attention to detail and ability to maintain focus during repetitive, regulated tasks.
- Ability to follow multi-step processes and exercise judgment within established guidelines.
- Reliability, accountability, and integrity when handling cash and confidential information.
- Bilingual in English and Spanish.
- Availability to work scheduled flexible hours Monday through Friday and participate in a Saturday rotation; hours may fluctuate according to business needs.
Responsibilities
- Welcome customers and communicate professionally and effectively with customers and team members.
- Deliver consistently high-quality service and demonstrate a commitment to serving others.
- Perform routine teller transactions, including deposits, withdrawals, transfers, loan payments, check cashing, endorsement verification, Reg CC holds, and cash advances.
- Maintain and balance the cash drawer, accounting for cash assigned, received, and disbursed.
- Contribute to banking center goals and individual referral goals.
- Maintain knowledge of and follow rules, regulations, and internal audit controls for teller operations.
- Participate in job-specific and other bank training programs as required.
- Follow internal risk controls and loss-prevention practices, and report suspicious or unusual customer activity in accordance with bank policy.
- Comply with applicable federal and state laws, regulations, and bank policies and procedures, including requirements related to BSA, OFAC, the USA Patriot Act, CIP, and AML.
- Perform other related duties as assigned, including cross-training and rotating between banking centers as needed.
- Attend mandatory training and complete applicable online regulatory compliance courses.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
