Teller

FIRST BANK CHICAGO•Highland Park, IL

1d•$20 - $25•Onsite

About The Position

Provide friendly and professional service to Bank clients by conducting appropriate transactions and relevant trouble shooting. This role involves performing essential teller duties in accordance with bank policies and procedures, including processing deposits, withdrawals, check cashing, money orders, cashier's checks, ATM transactions, and managing vault cash. Additionally, the role includes processing loan payments, real estate tax payments, account closing transactions, gathering CTR information, redeeming US Savings Bonds, and referring clients to other bank services. The position also involves additional teller duties such as processing bond coupons, foreign checks, foreign currency exchange, foreign drafts, savings bond redemptions, and gift card requests. Tellers may also provide transaction overrides and participate in the opening and closing of the bank. Departmental duties include attending meetings, ordering supplies, and providing input for manual updates. The ideal candidate will maintain friendliness and professionalism, display a positive attitude, possess strong communication and mathematical skills, be detail-oriented, organized, and capable of problem-solving and multitasking in a fast-paced environment. Knowledge of bank deposit products and regulations is essential.

Requirements

High School Diploma or GED
Minimum of 1 - 2 years of previous teller experience preferred
Minimum of 1 - 2 years of client services experience preferred
Maintain friendliness and professionalism through the proper use of tact and diplomacy when dealing with clients at all times
Display a positive attitude and enjoy working with the public
Strong verbal communication skills
Strong mathematical skills along with accuracy
Detail oriented
Possess a great sense of organization, priority and time management
Ability to identify, research and problem solve on a critical level and think on your feet
Ability to be flexible and to multi-task on a regular basis
Ability to work in a fast-paced environment
Strong knowledge of bank deposit products and regulations
Capable of performing job duties at assigned bank locations

Nice To Haves

Previous leadership experience is preferreda plus
Fiserv application helpful
Additional education and/or training helpful

Responsibilities

Perform all the essential Teller duties in accordance with Bank policies and procedures: Process checking and savings deposits: verify cash and endorsements, review bank accepted identification for cash back and issue receipts of deposit
Process savings withdrawals and cash checks by verifying endorsements, reviewing bank accepted identification and ensure check validity
Issue personal money orders and cashier’s checks
Process ATM, incoming mail and Night Depository deposits.
Buy and sell currency from the vault as necessary to ensure cash limits are not exceeded
Process loan payments: verify payment amount and issue receipts
Prepare coin and currency orders for business clients
Process real estate tax payments
Process account closing transactions
Gather CTR information
Redeem US Savings Bonds
Refer clients to other individuals and departments within the Bank
Identify opportunities to introduce clients to Bank products and services
Balance cash drawer
Process: Bond Coupons and Foreign Checks
Process request to buy and sell foreign currency
Process foreign drafts
Process Savings Bond redemptions
Process requests for Gift Cards
Provide transaction overrides for tellers when needed (For Tellers provided with higher override limits)
Participate in the opening and closing of the Bank
Attend monthly meetings
Order and arrange supplies
Provide input for updating Teller, Collection and Client Services Manual
Other duties as assigned