Automotive Technician Jobs

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Automotive Technician

Penske Automotive Group•Lakeway, TX
•Onsite

About The Position

Lexus of Madison, a Penske Automotive Group dealership, is seeking an experienced Automotive Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role focuses on delivering an excellent customer experience while maintaining vehicles to high quality standards. The technician communicates technical information to Service Advisors, ensures estimates and work orders are accurate, and follows manufacturer requirements and applicable safety regulations. The position primarily takes place in an automotive shop, where the employee may encounter heat, cold, safety hazards, and regular loud noise. Evening, weekend, and holiday hours may be required. The role has no supervisory responsibility.

Requirements

  • Genuine interest in providing an exceptional customer experience.
  • Friendliness, enthusiasm, reliability, and a positive team-player attitude.
  • Strong work ethic and ability to work in a fast-paced, results-driven environment.
  • Safe working knowledge of shop tools and equipment.
  • At least 3 years of dealership experience.
  • High school diploma or equivalent and two years of related experience, or an equivalent combination of education and experience.
  • Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
  • Ability to work well in a team environment.
  • Knowledge of automotive systems, tools, and repair processes.
  • Attention to detail and commitment to quality.
  • Ability to use written and online technical reference materials and manuals.
  • Ability to explain technical terms to a non-technical audience.
  • Effective time-management skills and ability to prioritize.
  • Ability to meet the position's physical demands, including prolonged standing; regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motion; and talking and hearing.
  • Ability to lift or carry heavy objects as described, using assistance devices as required or available.

Nice To Haves

  • Brand knowledge.
  • Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
  • ASE Certification.

Responsibilities

  • Perform repairs and maintenance according to factory and dealership specifications and time standards.
  • Help ensure customers receive a high-quality service experience throughout vehicle repairs.
  • Communicate technical information about customer vehicles to Service Advisors.
  • Comply with manufacturer quality and timeliness standards for repairs and maintenance.
  • Ensure estimates and work orders are accurate.
  • Follow federal, state, and local regulations affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and the use of personal protective equipment.
  • Follow processes that ensure quality and safety.

Benefits

  • Medical, dental, and vision health care options.
  • 401(k) savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement.
  • State-of-the-art facilities and excellent working conditions.

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