Audiology Technician Jobs

About The Position

Requirements

• U.S. citizenship, subject to the stated exception under VA policy for non-citizens when qualified citizens cannot be recruited.
• Six months of qualifying experience comparable to the next lower level; or two academic years of post-high-school education leading to an associate or bachelor's degree, including at least 12 semester hours in courses related to the position; or an equivalent combination of experience and education. An example is three months of qualifying experience plus one year above high school with at least 6 semester hours related to the health-care industry.
• Proficiency in spoken and written English.
• For GS-07: one year of progressive experience and/or experience equivalent to the next lower grade level directly related to the position.
• Ability to mentor and train new HTAs.
• Ability to prepare patients for advanced testing procedures performed by an audiologist, such as evoked potentials.
• Ability to develop and implement the technician role for a program in a focused area of audiology.
• Pass a pre-employment physical examination.
• Meet pre-employment screening and onboarding conditions, including any required background/security investigation and urinalysis for tentatively selected applicants in testing-designated positions.
• Register with Selective Service if male and born after December 31, 1959.
• Complete required application steps, including the online assessment and required documents.
• Participate in the seasonal influenza vaccination program, as required for VA Health Care Personnel.
• Serve a 1- or 2-year trial period, subject to written certification for continued employment upon completion.
• Ability to sit, stand, and walk for prolonged periods; high degree of eye-hand coordination when working with small hearing-aid and earmold components; ability to assist or lift a patient occasionally.

Responsibilities

• Greet and escort patients.
• Set up patients for procedures, including vestibular and neurodiagnostic procedures.
• Instruct and counsel patients individually or in groups about hearing loss or hearing aids.
• Conduct hearing pass/fail screenings without interpretation.
• Perform non-diagnostic otoscopy and cerumen management.
• Take earmold impressions.
• Troubleshoot and repair hearing aids; provide basic hearing-aid information to patients and caregivers; and perform listening checks.
• Perform electroacoustic analysis of devices.
• Pair hearing aids and accessories using Bluetooth technology, program previously stored settings into hearing aids, and activate remote controls.
• Manage office supplies and track loaner hearing-aid inventory.
• Order items electronically and verify that orders arrive with all components present and working correctly.
• Schedule appointments.
• Package and mail hearing aids and accessories.
• Process ROES transactions, including certifying and issuing hearing aids and entering orders and repairs.
• Respond to routine patient inquiries, determine the nature of hearing-aid inquiries, answer administrative questions, and assist patients, visitors, and others seeking information.
• Manage infection control, patient safety, and clinical supplies for the audiology clinic.
• Maintain clean and disinfected instrumentation, equipment, and work surfaces in the audiology clinic.
• Reprocess reusable medical equipment according to facility policy and Medical Center infection-control and reusable-medical-equipment policies.

Benefits

• A comprehensive federal employee benefits package is available to employees and their families; specific eligibility depends on position type.