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Emergency Department Assistant - Massena, NY

Rochester Regional Health
$22 - $31Onsite

About The Position

Provides basic age-appropriate care to patients under the direct supervision of an RN. Performs various duties necessary to provide complete care, comfort care, and safety for assigned patients.

Requirements

  • AHA BLS

Nice To Haves

  • CNA or HHA experience
  • Medical terminology preferred
  • EKG/Phlebotomy experience preferred

Responsibilities

  • Maintains patient privacy and confidentiality at all times.
  • Demonstrates competence in required technical skills.
  • Prioritizes and organizes workload to support patient flow in the Emergency Department.
  • Performs and documents routine tasks, including vital signs, EKGs, specimen collection/transport, and patient transport.
  • Keeps patient care areas clean, sanitized, and properly stocked.
  • Responds promptly to call lights and communicates patient needs to appropriate staff.
  • Follows safety protocols, including proper use of side rails, bed positioning, call bells, and observation of at‑risk patients.
  • Assists with CPR, patient admissions, discharges, transfers, and care of personal belongings.
  • Completes errands and supports supply management as needed.
  • Cooperates with team members and contributes to a positive, respectful environment.
  • Assists in orienting new employees and supports departmental performance improvement efforts.
  • Accepts reassignment to other units as needed and performs other related duties as assigned.

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