Assistant Store Manager Jobs

About The Position

Requirements

• Must be at least 18 years old.
• Ability to work independently and as part of a team.
• Ability to provide and lead others in providing prompt, courteous customer service.
• Ability to develop rapport, trust, and open communication that support direct reports' growth and job performance.
• Ability to interpret and apply company policies and procedures.
• Ability to establish goals and guide employee performance to ensure quality and completion of work assignments.
• Ability to evaluate and drive the performance of oneself and others.
• Ability to understand and apply management principles related to budgeting, personnel costs, and expenses.
• Ability to operate a cash register efficiently and accurately.
• Ability to safely operate electric or manual hand jacks, floor scrubbers, and cardboard balers, and to perform general cleaning duties to company standards.
• Excellent verbal and written communication skills.
• Ability to stay organized, multitask professionally and efficiently, follow instructions, and pay attention to detail.
• Must meet applicable state and local requirements for handling and selling alcoholic beverages.
• At least 3 years of progressive experience in a retail environment.
• A combination of education and experience may provide equivalent knowledge.
• Ability to perform the physical duties described, with or without reasonable accommodation, including handling products weighing up to 45 pounds and regularly sitting, standing, bending, reaching, pushing, pulling, lifting, carrying, and walking.

Nice To Haves

• High school diploma or equivalent preferred.
• Prior management experience preferred.

Responsibilities

• Assist the direct leader with developing and implementing action plans to improve operating results.
• Establish and communicate job responsibilities and performance expectations to direct reports.
• Identify training and development opportunities for direct reports.
• Communicate and model company strategy and core values to encourage teamwork and employee engagement.
• Monitor the local competitive environment and inform the direct leader about adjustments needed to maintain the company's competitive position.
• Provide product feedback and recommendations about items to carry or discontinue.
• Participate in interviewing store personnel.
• Communicate weekly information, team milestones, developments, and concerns.
• Ensure store personnel follow inventory procedures, product-handling guidelines, and cash-control policies.
• Resolve operational customer concerns appropriately when the direct leader is absent.
• Identify and address hazards, ensure proper ergonomics, and maintain store equipment in proper working order.
• Maintain store cleanliness standards and proper signage.
• Assist the direct leader with maintaining stock levels through appropriate product ordering.
• Merchandise products neatly to maximize sales.
• Ensure product quality and freshness and the accuracy of product signage.
• Assist the direct leader with store payroll and total-loss budgets, inventory counts, and training new employees.
• Supervise day-to-day team operations and escalate issues to appropriate support or leadership as needed.
• Ensure direct reports complete assigned responsibilities in a timely and effective manner to provide a high level of customer service.
• Follow company policies and procedures and protect the security and confidentiality of documents and data.
• Perform other duties as assigned.