Assistant Store Manager - Chico's

Chico's FAS, Inc.•Jenkintown, PA

32d

About The Position

The Assistant Store Manager sets an example through their behaviors, serving as a role model and leading activities that provide an exceptional customer experience. In the absence of another manager, this role acts as Manager on Duty, communicating clear action plans to drive productivity and achieve store goals. The position also performs operational functions and assists with merchandise presentation. The role supports the store’s business strategy, sales and service goals, associate development, visual presentation, merchandise flow, store operations, and compliance. It requires a flexible full-time schedule to meet business needs, including evening, weekend, and holiday shifts.

Requirements

High school diploma or equivalent required.
Must be at least 18 years old.
Communicates effectively with customers, managers, business partners, and store associates, fostering team commitment and a positive, inclusive environment.
Ability to model Brand-appropriate selling behaviors.
Knowledge of administrative aspects of store operations, technology proficiency, and strong business acumen.
Ability to take initiative, prioritize, and meet deadlines with minimal supervision and within designated timeframes.
Strong training and development skills from previous retail-related experience.
Ability to work a full-time flexible schedule, including evening, weekend, and holiday shifts.
Ability to maneuver around the sales floor, stockroom, and office; lift up to 50 lbs.; and retrieve and stock merchandise, with or without reasonable accommodation.

Nice To Haves

One year of management experience, with an additional 2–4 years of retail experience preferred.

Responsibilities

Proactively manage the customer experience and perform Manager on Duty tasks to drive revenue.
Keep the customer the top priority while balancing required tasks and store operations.
Communicate store and individual performance goals, anticipate customer needs, and motivate associates to achieve results.
Model selling behaviors and coach associates in the moment on customer interactions and performance.
Support the store’s business strategy and adjust tactics as needed to reach goals; communicate company direction to the team.
Maintain store housekeeping, visual merchandising, organization, and current Brand visual standards.
Support merchandise flow and freight processes, and train associates on visual merchandising techniques.
Assist with recruiting, attracting, hiring, retaining, and developing store associates.
Facilitate or manage store operations, use tools to help keep the store safe, efficient, and adequately maintained.
Perform financial activities in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensure register transactions are accurate and policy-compliant.
Help prevent shrink and maintain safety awareness.
Collaborate with internal and external partners to complete assigned tasks.
Support compliance with applicable laws, loss prevention policies, operating procedures, and controls; provide associate training as needed.
Report to work as scheduled, record hours in the timekeeping system, and remain flexible to business needs.
Perform other duties as assigned or required.