Appliance Repair Technician Jobs

About The Position

Requirements

• Exceptional Customer Service: Ability to deliver a great customer experience, showing empathy toward the customer, accurately diagnose and solve their problem.
• Getting from Diagnosis to Solution: Help the customer understand what needs to be done to resolve their issues quickly.
• Quality of Work: Requires critical thinking skills and the ability to problem solve to ensure customers are satisfied and the job is fixed correctly the first time.
• Efficiency: Be efficient with your time and the speed at which you can complete repairs.
• Punctuality and Reliability: Be available and show up on time.
• Pride in the Details: Keep work vehicle clean and organized, value attention to detail in completing customer information and reports.
• Ongoing Training: Not afraid to research new equipment and take advantage of training opportunities to expand knowledge and skills.
• High school diploma or equivalent
• Valid driver’s license and clean driving record
• EPA Type 1 or Universal CFC Certification required.

Nice To Haves

• Previous experience of one year or more in appliance repair is a plus!

Responsibilities

• Diagnose and repair home appliances and equipment as well as Commercial size Kitchen Equipment such as Ice Machines, Cooking equipment, Walk-in Coolers/Freezers and Stand alone Refrigerator Coolers and/or Freezers.
• Experience working on Residential Appliances such as Washers, Dryers, Dishwashers, Refrigerators, Ovens, Ranges and Microwaves.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

Benefits

• Health benefits are offered at first 30 days of employment.
• Retirement Savings 401K: 100% Company match on a portion of your pre-tax income for Full Time employees.
• PTO: paid time off of 10 days per year
• Paid Training: The Mr. Appliance Academy is designed to take you from Apprentice to Master Technician quickly.
• Bonus & Incentives: Generous bonuses and incentive pay.
• Company-Provided Perks: Company vehicle and iPad.
• TeamBuilder Bonus: Unlimited amount of on-going multi-level bonus money easily over $10,000 per year per referred technician on an on-going basis.