Appliance Repair Technician Jobs

About The Position

Requirements

• Exceptional Customer Service: Ability to deliver a great customer experience, showing empathy toward the customer, accurately diagnose and solve their problem.
• Getting from Diagnosis to Solution: Help the customer understand what needs to be done so that you can resolve their issues quickly.
• Quality of Work: Requires critical thinking skills and the ability to problem solve to ensure customer satisfaction and correct repairs.
• Efficiency: Need to be efficient with your time and the speed at which you can complete repairs.
• Punctuality and Reliability: Be available and show up on time.
• Pride in the Details: Keep your work vehicle clean and organized, and value attention to detail in completing customer information and reports.
• Ongoing Training: Not afraid to research new equipment and take advantage of training opportunities to expand knowledge and skills.
• High school diploma or equivalent
• Valid driver’s license and clean driving record

Nice To Haves

• Previous experience of one year or more in appliance repair is a plus!

Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

Benefits

• No nights or weekends
• Paid Training
• Bonus & Incentives
• Company-Provided Perks: company vehicle and iPad
• Health, Dental, and Vision benefits are offered after 90 days of employment.
• PTO: paid time off of X days per year
• Fun Team Environment