Animal Care Attendant Jobs

About The Position

Requirements

• Minimum of 1+ years experience in animal care and husbandry, as well as animal handling in a veterinary clinic setting
• Strong understanding of Sx/sterilization and cleanliness for infectious disease control
• Previous customer facing experience
• Strong communication skills both verbal and written
• The ability to contribute to a positive and productive clinic environment
• Previous experience as an ACA/Veterinary Assistant required
• A keen eye for detail and organization and the ability to anticipate needs of the patient and team
• The ability to support and contribute to a team environment that fosters on-going collaboration and learning
• Willing to be on feet for extended period of time
• Able to anticipate needs to a certain extent for appointments

Responsibilities

• Focus on patient care always and all ways
• Support the RVT and DVM team in our treatment and patient care areas of the clinic to support appointment flows and patient comfort
• Remain open to feedback and being coachable in your relentless pursuit of being better in order to best support the team
• Proactively support the day’s schedule by planning, communicating and organizing what’s needed for the appointments throughout the day
• Collaborate with the ACA team to exchange knowledge and information
• Welcome members and their pets, making every visit feel stress free
• Manage clinic flow - from opening/closing, scheduling appointments and surgeries, checking patients in / out
• Supporting our medical team by coordinating records, consent forms, and reminders for pet parents
• Be first point of contact for in clinic communications across email and SMS platforms
• Process payments, insurance, prescriptions, and membership technical support
• Always representing a gold standard of care
• Contribute to an environment that fosters excellence and on-going learning
• Help foster a positive collaborative clinic culture