Analyst Jobs

About The Position

Requirements

• Associate degree in Business, Information Technology, or a related field required
• 2–4 years of experience in business analysis, systems analysis, IT operations support, or a related role.
• Must be authorized to work in the United States without employer sponsorship.

Nice To Haves

• Bachelor’s degree preferred.
• Experience supporting enterprise systems or IT platforms preferred.
• Relevant certifications (e.g., ITIL, Business Analysis, Service Management, Lean) are a plus but not required.

Responsibilities

• Elicit, analyze, and document business requirements, functional needs, and process workflows.
• Evaluate existing systems and processes to identify gaps, risks, or opportunities for improvement.
• Translate business needs into clear specifications, documentation, or work requests for technical teams.
• Support IT managed platforms and systems through analysis, documentation, and coordination activities.
• Assist with system configuration, access management, data maintenance, or administrative support tasks as appropriate.
• Help troubleshoot issues by coordinating with technical teams and vendors to identify root causes and resolution paths.
• Create and maintain process documentation, workflows, SOPs, and reference materials.
• Ensure documentation remains current and reflects changes to systems, processes, or support models.
• Support adherence to established standards, controls, and operational practices.
• Review and assess enhancement, change, or improvement requests for feasibility, scope, and effort.
• Assist in prioritizing discussions by providing analysis of impact, dependencies, and risks.
• Support planning and coordination of approved changes through execution and validation.
• Serve as a liaison between business partners, IT teams, and external vendors.
• Support communication, follow up, and issue tracking across stakeholders.
• Assist in documenting roles, responsibilities, and support expectations.
• Track activities, dependencies, and outcomes related to assigned initiatives.
• Provide status updates, analysis, and documentation to leadership as needed.
• Participate in continuous improvement efforts to enhance system effectiveness and operational efficiency.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.