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Order to Cash Deployment Analyst

Johnson & Johnson Innovative Medicine•Toronto, ON
•Hybrid
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About The Position

The Order to Cash Deployment Analyst supports the deployment of the global template within the SAP S/4HANA program and is part of the Value Stream Leader organization. This role helps confirm fit across order-to-cash processes, supports testing and deployment readiness, and contributes to successful go-live and hypercare execution. The analyst partners with business SMEs and cross-functional teams to validate requirements, identify risks and gaps, and promote adoption of standardized global processes.

Requirements

  • Minimum of four years of professional experience.
  • Bachelor’s degree or equivalent experience in a business, technical, or scientific discipline.
  • Strong hands-on functional expertise within the Order to Cash domain in a GxP-regulated environment.
  • Experience supporting complex ERP or SAP S/4HANA deployments.
  • Ability to work independently with minimal supervision.

Nice To Haves

  • Experience in the pharmaceutical or life sciences industry.
  • Experience supporting global template rollouts in SAP S/4HANA environments.

Responsibilities

  • Analyze order management scenarios and interdependencies across Commercial, Logistics, Quality, and Finance.
  • Identify interfaces, data flows, and exception handling scenarios.
  • Support local fit-gap validation against the global template and draft business user requirements.
  • Identify functional risks, gaps, and improvement opportunities, and escalate as needed.
  • Support deployment readiness, including SME onboarding, review of training materials, SOP updates, and data validation.
  • Coordinate business simulation and user acceptance testing activities with business SMEs across the Order to Cash domain.
  • Support defect triage, root cause analysis, and issue resolution.
  • Provide functional support during deployment and hypercare.

Benefits

  • Consolidated retirement plan (pension)
  • Savings plan (401(k))
  • Long-term incentive program
  • Vacation – 120 hours per calendar year
  • Sick time - 40 hours per calendar year (may vary by state)
  • Holiday pay, including Floating Holidays – 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

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