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Service and Warranty Admin

Edmond HyundaiOklahoma City, OK
Onsite

About The Position

Edmond Hyundai is a customer-focused automotive dealership known for delivering top-quality vehicles and outstanding service. We are seeking a detail-oriented Service & Warranty Adminstrator to join our service team. This role is essential in ensuring all warranty claims are processed accurately, efficiently, and in compliance with manufacturer guidelines.

Requirements

  • Previous experience as a Warranty Administrator or in an automotive service environment strongly preferred
  • Knowledge of manufacturer warranty policies and dealership operations
  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy in data entry and paperwork
  • Proficiency with dealership management software (DMS) and Microsoft Office
  • Strong communication and problem-solving skills

Responsibilities

  • Prepare, submit, and track warranty claims with manufacturers and vendors
  • Ensure all warranty documentation is complete, accurate, and filed properly
  • Review repair orders for compliance with manufacturer policies and guidelines
  • Communicate with service advisors, technicians, and management to resolve claim issues
  • Monitor claim status and follow up on unpaid or denied claims
  • Maintain current knowledge of manufacturer warranty policies and procedures
  • Assist in auditing warranty files and reports to ensure dealership compliance
  • Handle daily deposits for Service Team
  • Issue Purchase Orders for Dealership Vendors

Benefits

  • Competitive pay based on experience
  • Health, dental, and vision insurance options
  • Paid time off and holidays
  • Employee discounts on vehicles, service, and parts
  • Opportunities for training and career advancement

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