Admin Jobs

About The Position

Requirements

• At least 5 years of direct experience administering an enterprise Partner Relationship Management tool, with a deep mastery of the Impartner PRM platform.
• Certification: Impartner Certified Administrator
• Must hold a current Salesforce Certified Administrator credential (Advanced Administrator or Platform App Builder is highly desired).
• Active participation in/completion of Impartner’s technical training and product administrator alignment programs (such as Impartner Certified Administrator pathways).
• A proven track record managing complex API syncs, mapping custom fields between PRMs and Salesforce, and resolving sync log exceptions.
• Strong experience building advanced operational dashboards, custom reports, and auditing data integrity across integrated systems.
• Demonstrated success managing project timelines, organizing technical backlogs, and translating GTM business logic into solid system configurations.

Nice To Haves

• Experience utilizing backlog and documentation tools like Jira and Confluence to manage configuration requests.
• Basic understanding of HTML/CSS for portal layout styling or specialized workflow scripts is a plus.
• Experience with Cloud Coach and Professional Services workflow is a plus.
• Experience managing multi-currency, localized, or multi-lingual partner portals for a global channel ecosystem.

Responsibilities

• Manage day-to-day technical operations of the Impartner PRM platform, including access controls, page layouts, content management, and localized portal branding.
• Configure, monitor, and troubleshoot the critical data sync between Impartner and Salesforce.com, ensuring leads, accounts, and custom deal registration data flow accurately across both systems.
• Develop code-free automated partner lifecycles utilizing Impartner’s Journey Builder, setting up milestone alerts, automated tier progressions, and customized onboarding tracks.
• Architect and maintain partner competency programs, training modules, and certification pathways within the portal to keep our global partners enabled.
• Oversee the mechanics of lead distribution algorithms, deal registration routing, and Market Development Funds (MDF) application/claim workflows.
• Audit system logs, data health, and security rules. Ensure compliance with corporate data protection standards and platform updates across both Impartner and Salesforce environments.
• Conduct technical vetting, build out testing protocols in sandbox environments, and execute error-free production deployments for new tool integrations or module releases.

Benefits

• competitive pay
• generous time off
• ample parental and wellness leave
• healthcare
• a retirement savings program
• additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.