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Claims Adjuster - General Liability

Vega•Atlanta, GA
•Hybrid

About The Position

Vega is seeking a General Liability Claims Adjuster to play a critical role in driving Vega’s world-class claims organization by investigating, evaluating, and settling complex commercial general liability claims. This role will manage claims involving third-party bodily injury, property damage, and personal injury from initial notice through final resolution for our insureds and claimants. This is a hybrid position based out of our Atlanta office (Buckhead).

Requirements

  • 4+ years of experience in claims adjusting, with direct experience handling commercial general liability (GL) bodily injury and property damage claims.
  • Active Adjuster License required.
  • Strong background in Commercial Lines General Liability
  • Proficiency with modern claims management software (e.g., Guidewire, Casualty Navigator) and medical/property evaluation tools.
  • Strong negotiation, policy interpretation, communication, and conflict-resolution skills.
  • Ability to thrive in a high-growth, fast-paced environment while maintaining meticulous attention to detail.
  • Must have experience with claims file stewardship
  • 4-year degree or equivalent experience in addition to the experience noted above.

Responsibilities

  • Conduct thorough coverage investigations, analyze premises and product liability exposure, interview involved parties, and establish accurate liability assessments.
  • Own the end-to-end negotiation and resolution of third-party bodily injury and property damage claims, ensuring fair, timely settlements within authority limits.
  • Serve as the primary point of contact for insureds, third-party claimants, defense counsel, and brokers, offering clear and empathetic updates throughout the claims lifecycle.
  • Maintain detailed claim files, draft reservation of rights letters, prepare comprehensive narrative reports, and ensure compliance with state fair claims settlement practices.
  • Partner with underwriting, legal teams, external defense counsel, and third-party administrators (TPAs) to manage litigation strategy, reserve accuracy, and overall claims cycle time.

Benefits

  • Competitive salary
  • Medical, dental & vision insurance
  • 401k with company match
  • Flexible PTO
  • Coffee bar and snacks
  • Onsite parking
  • Monthly lunches
  • 100% employer paid healthcare plans
  • up to 4% 401k match program
  • parental leave
  • wellness reimbursement
  • work-from-home stipend

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