Senior Commercial Claims Adjuster - Auto Liability - BI Trucking
About The Position
Gallagher Bassett is hiring a Senior Commercial Claims Adjuster to investigate, evaluate, and resolve complex Auto Liability claims. The role applies claims-management experience and analytical judgment to assess exposure and litigation, plan appropriate courses of action, and resolve claims. It involves extensive communication with claimants and other parties, providing empathetic customer service on clients’ behalf, and partnering with clients to improve claims-management processes. The adjuster handles claims in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The position requires timely, efficient documentation and communication of claim activity. The role is eligible for fully remote work and requires an active New York adjuster license; jurisdictional experience may be in any jurisdiction.
Requirements
- High school diploma.
- At least 5 years of related claims experience.
- Appropriate licensing and/or certification in all states where claims are handled; the role specifies an active New York adjuster license.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
- Bodily injury claims experience.
- Trucking claims experience.
- General liability experience.
- Litigation management experience.
Responsibilities
- Analyze claims exposure and litigation, plan appropriate courses of action, and resolve claims.
- Communicate extensively with parties involved in the claim process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims consistently with client and corporate policies, procedures, accepted practices, and statutory, regulatory, and ethical requirements.
- Document and communicate claim activity accurately and promptly to support claim outcomes.
- Investigate, evaluate, and resolve complex Auto Liability claims.
- Partner with clients to deliver solutions and enhance claims-management processes.
- Apply critical thinking, problem-solving, planning, and prioritization to serve clients effectively.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
