Senior Commercial Construction Claims Adjuster - General Liability

Gallagher•Lower Allen Township, PA

62d•Remote

About The Position

Gallagher Bassett is seeking a Senior Commercial Construction Claims Adjuster to handle third-party construction General Liability claims. This role is eligible for fully remote work and may involve any jurisdiction. The position requires active adjuster licensing appropriate to the states in which claims are handled. The adjuster investigates, evaluates, and resolves complex General Liability Construction claims, including analyzing exposure and litigation, determining an appropriate course of action, and bringing claims to resolution. The role involves working with clients and other claim participants, providing empathetic customer service to claimants, and handling claims in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The position also requires timely and efficient documentation and communication of claim activity. Gallagher describes a collaborative, people-first culture, competitive compensation, comprehensive benefits programs, career development and ongoing learning opportunities, accessible leadership, and the opportunity to do meaningful work with global reach and local impact.

Requirements

High School Diploma.
At least 5 years of related claims experience.
Appropriate licensing and/or certification in all states in which claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's Degree.
Experience with General Liability Construction claims involving bodily injury and property damage.
Litigation management.

Responsibilities

Analyze claims exposure and litigation, plan the appropriate course of action, and resolve claims.
Interact with parties involved in the claim process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, standard methodologies, and statutory, regulatory, and ethical requirements.
Document and communicate claim activity in a timely and efficient manner to support claim outcomes.
Investigate, evaluate, and resolve complex General Liability Construction claims.
Partner with clients to deliver solutions and enhance the claims management process.
Apply critical thinking and problem-solving skills to plan and prioritize activities in service of clients.