Senior General Liability Claims Adjuster

Gallagher•Rolling Meadows, IL

3h•Remote

About The Position

The Senior General Liability Claims Adjuster investigates, evaluates, and resolves complex General Liability Bodily Injury, Premises, and Litigation Management claims. The role applies claims management experience and analytical skills to assess exposure and litigation, determine an appropriate course of action, and resolve claims. The adjuster works closely with clients and other parties involved in the claims process, providing empathetic customer service to claimants and contributing to effective communication and resolution. Claims must be handled in accordance with client and corporate policies, procedures, and standard methodologies, as well as statutory, regulatory, and ethics requirements. The adjuster documents and communicates claim activity accurately and on time, works in partnership with clients to improve claims management, and critically plans and prioritizes work to serve clients. The role is eligible for fully remote work.

Requirements

High school diploma.
Minimum of 5 years of related claims experience.
2–3 years of litigation experience.
Appropriate licensing and/or certification in all states in which claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.

Responsibilities

Analyze claims exposure and litigation, plan the appropriate course of action, and resolve claims.
Investigate, evaluate, and resolve complex General Liability Bodily Injury, Premises, and Litigation Management claims.
Communicate with parties involved in the claims process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, and standard methodologies, and applicable statutory, regulatory, and ethics requirements.
Document and communicate claim activity timely and efficiently.
Partner with clients to deliver solutions and enhance the claims management process.
Think critically, solve problems, and plan and prioritize activities to serve clients.