Claims Adjuster - General Liability

Vega•Atlanta, GA

10h•Hybrid

About The Position

Vega is seeking a General Liability Claims Adjuster to help build modern commercial insurance and support its claims organization. The role investigates, evaluates, and settles complex commercial general liability claims, including third-party bodily injury, property damage, and personal injury, from initial notice through final resolution for insureds and claimants. This is a hybrid position based out of Vega’s Atlanta office in Buckhead. The adjuster works with insureds, claimants, defense counsel, brokers, underwriting, legal teams, and third-party administrators to manage claims, litigation strategy, reserves, and resolution timelines.

Requirements

At least 4 years of claims adjusting experience, including direct experience handling commercial general liability bodily injury and property damage claims.
Active adjuster license.
Strong background in Commercial Lines General Liability.
Proficiency with modern claims management software, such as Guidewire or Casualty Navigator, and medical/property evaluation tools.
Strong negotiation, policy interpretation, communication, and conflict-resolution skills.
Ability to thrive in a high-growth, fast-paced environment while maintaining meticulous attention to detail.
Experience with claims file stewardship.
Four-year degree or equivalent experience, in addition to the claims experience noted above.

Responsibilities

Conduct coverage investigations and analyze premises and product liability exposure.
Interview involved parties and establish liability assessments.
Manage end-to-end negotiation and resolution of third-party bodily injury and property damage claims within authority limits.
Serve as the primary point of contact for insureds, third-party claimants, defense counsel, and brokers, providing clear and empathetic updates throughout the claims lifecycle.
Maintain detailed claim files, draft reservation of rights letters, and prepare comprehensive narrative reports.
Ensure compliance with state fair claims settlement practices.
Partner with underwriting, legal teams, external defense counsel, and third-party administrators to manage litigation strategy, reserve accuracy, and claims cycle time.