Zone Supervisor

Compass Connections • San Antonio, TX

6d • Onsite

About The Position

Compass Connections provides emergency shelter and group home placement for children while working toward family reunification. The Zone Supervisor oversees facility operations during assigned shifts and supervises unit managers and other staff, supporting the safety and care of children at the San Antonio, Texas HSF. The role involves coordinating staffing and daily tasks, supporting children’s activities and routines, maintaining records, and ensuring compliance with agency, contract, and regulatory requirements.

The scheduled work hours are Sunday through Thursday, 2 p.m. to 10 p.m. The position pays $26.90 per hour and requires fluency in English and Spanish. A high school diploma or equivalent is required; an associate degree or related college coursework is preferred. At least one year of related experience or training is required, with two or more years preferred. First aid, CPR, and emergency behavior intervention certifications are listed.

Requirements

• High school diploma or equivalent.
• At least one year of related experience and/or training.
• Fluency in English and Spanish.
• First aid, CPR, and emergency behavior intervention certifications are listed.
• Pass a pre-employment drug screen and random drug screens during employment.
• Provide proof of work eligibility upon request.
• Pass pre-employment and biennial criminal background checks.
• Respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
• Work collaboratively with staff members, service providers, and other professionals.
• Provide crisis intervention according to Compass Connections training when needed to maintain a safe environment.
• Work in a fast-paced environment while maintaining emotional control and professional composure.
• Maintain the computer literacy needed to perform the job responsibilities.
• Work effectively both independently without intensive supervision and as part of a multidisciplinary team.
• Demonstrate working knowledge of Compass Connections policies and procedures.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a new hire.
• Be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

• A two-year associate degree from an accredited program or institution, or two or more years of college-level coursework in a related field.
• Two or more years of related experience and/or training.

Responsibilities

• Meet applicable federal and state regulatory guidelines and standards.
• Report serious incidents and daily activities to the Shelter Manager.
• Assist with developing shift schedules and staff assignments to support the safety of children and coworkers.
• Monitor, coordinate, and delegate daily facility operations tasks throughout the shift.
• Know procedures for and monitor proper dispensing of non-prescription medications when medical staff are not on duty.
• Supervise interactions among children, promote positive interaction, and encourage children to participate in daily responsibilities.
• Plan, organize, and supervise children’s activities in accordance with the daily activity schedule.
• Identify routine maintenance and repair needs and report them to the Shelter Manager.
• Participate in scheduled meetings, in-service training, and team decisions.
• Assist with laundry and routine cleaning of bedrooms and living areas.
• Maintain accurate and timely records of clothing and personal items.
• Schedule air and ground transportation for children when needed.
• Work evenings, weekends, and holidays as needed or requested by the position supervisor.
• Implement safety protocols, including evacuating children and staff in an emergency.
• Follow professional and ethical standards, show respect for staff, children, and community members, and comply with the required dress code.
• Supervise assigned unit managers and provide constructive feedback about work habits, communication, and safety.
• Mentor and assist new hires and coworkers during general observation training.
• Complete timely and accurate documentation in accordance with agency policies, procedures, contract requirements, and regulatory standards.
• Meet deadlines required by the program supervisor and federal partners.
• Frequently move between areas of the facility.

Benefits

• 100% employer-paid medical, dental, and vision insurance, available on the first day of employment.
• Retirement plan options.
• Additional employer-sponsored benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED