Zone Supervisor

Compass Connections • San Antonio, TX

7d • Onsite

About The Position

Compass Connections is hiring a Zone Supervisor for its HSF in San Antonio, Texas. The organization provides emergency shelter and group home placement for children while working toward family reunification. The Zone Supervisor helps coordinate facility operations and staff during the shift, supports children’s safety and daily routines, and ensures compliance with agency, contract, and regulatory requirements. The position supervises unit managers, mentors staff, maintains accurate documentation, and reports serious incidents and daily activities to the Shelter Manager.

The schedule is Sunday through Thursday, 2:00 p.m. to 10:00 p.m., at an hourly rate of $26.90. Fluency in English and Spanish is required. A high school diploma or equivalent is required; an associate degree or at least two years of related college coursework is preferred. At least one year of related experience or training is required, with two or more years preferred. First aid, CPR, and emergency behavior intervention certifications are listed.

Employees must pass pre-employment and random drug screens, pass pre-employment and biennial criminal background checks, provide proof of work eligibility upon request, and comply with the company’s annual influenza vaccination policy or obtain an approved medical or religious exemption. Applicants must be authorized to work for any U.S. employer; visa sponsorship is unavailable.

Requirements

• Fluency in English and Spanish.
• High school diploma or equivalent.
• At least one year of related experience and/or training.
• First aid, CPR, and emergency behavior intervention certifications.
• Pass a pre-employment drug screen and random drug screens during employment.
• Provide proof of work eligibility status upon request.
• Pass pre-employment and biennial criminal background checks.
• Respond sensitively and competently to the cultural and socioeconomic characteristics of the service population.
• Work collaboratively with staff members, service providers, and other professionals.
• Provide crisis intervention according to Compass Connections training when needed to maintain a safe environment.
• Work in a fast-paced environment while maintaining emotional control and professional composure.
• Maintain the computer literacy required for the position.
• Work effectively without intensive supervision, independently and as part of a multidisciplinary team.
• Maintain a working knowledge of Compass Connections policies and procedures.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption.
• Be authorized to work for any employer in the United States; visa sponsorship is unavailable.

Nice To Haves

• Two-year associate degree from an accredited program or institution, or two or more years of college-level coursework in a related field.
• Two or more years of related experience and/or training.

Responsibilities

• Meet applicable federal and state regulatory guidelines and standards.
• Report serious incidents and daily activities to the Shelter Manager.
• Assist with developing shift schedules and staff assignments to promote the safety of children and coworkers.
• Monitor, coordinate, and delegate daily facility operations tasks throughout the shift as needed.
• Know procedures for and monitor the proper dispensing of non-prescription medications when medical staff are not on duty.
• Supervise interactions among children, promote positive interactions, and encourage children to participate in daily responsibilities.
• Plan, organize, and supervise children’s activities in accordance with the daily activity schedule.
• Identify routine maintenance and repair needs and report them to the Shelter Manager.
• Participate in scheduled meetings, in-service training, and team decisions.
• Assist with household laundry and routine cleaning of bedrooms and living areas.
• Maintain accurate and timely records of clothing and personal items.
• Schedule air and ground transportation for children when needed.
• Work evenings, weekends, and holidays as needed or requested by the position supervisor.
• Implement safety protocols, including evacuating with children and staff during emergencies.
• Follow professional and ethical conduct standards, treat agency staff, children, and community members with respect, and comply with the required dress code.
• Supervise assigned unit managers and provide constructive feedback on work habits, communication, and safety while soliciting ideas.
• Mentor and assist new hires and coworkers during the general observation training period.
• Complete timely and accurate documentation according to agency policies, procedures, contracts, and regulatory requirements.
• Move frequently between areas of the physical plant.
• Meet deadlines required by the program supervisor and federal partners.

Benefits

• 100% employer-paid medical, dental, and vision insurance, available on the first day of employment.
• Retirement plan options.
• Additional employer-sponsored benefits; details available from the recruiter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED