Snow Zone Supervisor

ACACIA Facility Services•Philadelphia, PA

About The Position

The Snow Zone Supervisor oversees snow removal and de-icing operations on assigned routes, properties, and service areas. This is a seasonal, on-call, weather-dependent position. The supervisor deploys crews, equipment, and materials according to storm plans; ensures work meets company standards and contract specifications; and adjusts operations as weather, staffing, or equipment conditions change. The role also leads field crews, coordinates subcontractors when assigned, manages equipment and de-icing materials, enforces safety procedures, and communicates operational updates to company leadership. The supervisor documents work through required technology applications and participates in post-storm debriefs to identify improvements. Snow removal work is available 24/7 as needed. The supervisor must work for the full duration of a snow event, which may exceed 30 hours, including overnight, weekend, and holiday work as needed. The role requires outdoor work in harsh winter conditions, lifting up to 50 pounds, and safely climbing in and out of heavy equipment. Compensation is $30.00–$50.00 per hour.

Requirements

Valid U.S. driver’s license; a commercial driver’s license is preferred but is not required unless specified.
Valid DOT Medical Card or ability to obtain one before the first day of employment.
Minimum 5 years of commercial snow and ice management experience.
Proven ability to operate large plow trucks, salt spreaders (including V-box and bulk application units), loaders, skid steers with pushers, and sidewalk or hand-operated equipment.
Experience directly managing crews of 5 or more, including equipment operators, drivers, and sidewalk laborers.
Experience handling and applying bulk salt, brine, and other de-icing materials, with an understanding of proper application rates.
Ability to diagnose and solve operational problems in real time during winter weather events.
Ability to work long, irregular hours during storms, including overnights, weekends, and holidays as needed.
Ability to pass a background check and a mandatory five-panel drug test, including THC; compliance with the company’s Drug-Free Workplace policy is required.
Ability to lift 50 pounds.
Ability to work outdoors in harsh winter conditions for extended periods.
Ability to safely climb in and out of heavy equipment.

Nice To Haves

Commercial driver’s license (CDL).

Responsibilities

Oversee snow removal and de-icing activities on assigned routes, properties, and service areas.
Deploy crews, equipment, and materials according to the operational plan for each storm.
Ensure plowing, salting, sidewalk clearing, and other service tasks meet company standards.
Adjust operational plans when conditions change, equipment fails, or staffing needs shift.
Complete required service documentation during and after each event using apps and technology platforms.
Direct and supervise equipment operators, plow and salt truck drivers, and sidewalk crews.
Assign tasks, monitor productivity, and ensure team members understand their responsibilities.
Coach, train, and provide corrective feedback to crew members in the field as needed.
Coordinate assigned subcontractors to ensure alignment with company standards.
Communicate manpower needs, shortages, and staffing changes to operations leadership promptly.
Ensure equipment is fueled, loaded, staged, and ready before each event.
Monitor equipment performance and assist with basic troubleshooting when required.
Oversee the handling, loading, and application of bulk salt, brine, and other de-icing materials.
Track and document material usage for each property.
Conduct pre-event site checks when directed and post-event inspections to verify service quality.
Ensure work meets contract specifications and safety standards.
Identify hazards, obstacles, and site-specific concerns that could affect operations.
Enforce safety protocols, including personal protective equipment use and equipment safety.
Communicate with company leadership before, during, and after events, providing real-time updates on progress and issues.
Report customer concerns, incidents, and potential liability issues immediately.
Prepare routes, equipment, and crews for upcoming weather events.
Participate in post-storm debriefs and recommend staffing, equipment, or process improvements based on field observations.