Snow Zone Supervisor

ACACIA Facility Services LLC•Philadelphia, PA

2d•$30 - $50

About The Position

The Snow Zone Supervisor oversees snow removal and de-icing operations on assigned routes, properties, and service areas. The role deploys crews, equipment, and materials according to storm plans; ensures service work meets company standards; adapts operations when weather, equipment, or staffing conditions change; and completes service documentation through apps and technology platforms. The supervisor leads equipment operators, plow and salt truck drivers, and sidewalk crews, assigning work, monitoring productivity, and providing coaching and feedback. The position coordinates with subcontractors when assigned and communicates staffing needs to operations leadership. It also oversees equipment readiness and performance, material handling and application, and accurate material-use records. The role conducts site checks and inspections as directed, enforces safety protocols, communicates operational updates and incidents, and prepares routes, equipment, and crews for weather events. Following major storms, the supervisor participates in debriefs and recommends operational improvements. This is seasonal, on-call, weather-dependent work. Snow removal operations are 24/7 as needed, and the supervisor must work for the full duration of snow events, which may exceed 30 hours.

Requirements

Valid U.S. driver’s license; a CDL is preferred but is not required unless specified.
Valid DOT Medical Card, or ability to obtain one before the first day of employment.
At least 5 years of commercial snow and ice management experience.
Ability to operate large plow trucks.
Ability to operate salt spreaders, including V-box and bulk application units.
Ability to operate loaders and skid steers with pushers.
Ability to operate sidewalk and hand-operated equipment.
Experience directly managing crews of 5 or more, including equipment operators, drivers, and sidewalk labor.
Experience handling and applying bulk salt, brine, and other de-icing materials, with an understanding of proper application rates.
Demonstrated ability to diagnose and solve operational problems in real time during winter weather events.
Ability to work long, irregular hours during storms, including overnights, weekends, and holidays as needed.
Ability to pass a background check and drug test.
Compliance with the company’s mandatory 5-panel drug test, including THC, and strict Drug-Free Workplace policy.
Ability to lift 50 lbs.
Ability to work outdoors in harsh winter conditions for extended periods.
Ability to climb safely in and out of heavy equipment.

Nice To Haves

CDL.

Responsibilities

Oversee snow removal and de-icing activities on assigned routes, properties, and service areas.
Deploy crews, equipment, and materials according to each storm’s operational plan.
Ensure plowing, salting, sidewalk clearing, and other services meet company standards.
Adjust operational plans when conditions change, equipment fails, or staffing needs shift.
Complete required service documentation during and after events using apps and technology platforms.
Direct and supervise equipment operators, plow and salt truck drivers, and sidewalk crews.
Assign tasks, monitor productivity, and ensure team members understand their responsibilities.
Provide field coaching, training, and corrective feedback as needed.
Coordinate with assigned subcontractors to ensure alignment with Acacia standards.
Communicate manpower needs, shortages, and staffing changes promptly to operations leadership.
Ensure equipment is fueled, loaded, staged, and ready before each event.
Monitor equipment performance and assist with basic troubleshooting when required.
Oversee handling, loading, and application of bulk salt, brine, and other de-icing materials.
Track and document material usage for each property.
Conduct pre-event site checks when directed and post-event inspections to verify service quality.
Ensure work meets contract specifications and safety standards.
Identify hazards, obstacles, and site-specific concerns that may affect operations.
Enforce crew safety protocols, including PPE use and equipment safety.
Maintain communication with Acacia leadership before, during, and after events.
Provide real-time updates about progress, issues, delays, and equipment failures.
Report customer concerns, incidents, and potential liability issues immediately.
Prepare routes, equipment, and crews for upcoming weather events.
Participate in post-storm debriefs and recommend staffing, equipment, or process improvements.
Work for the entire duration of snow events, which may exceed 30 hours.