Zone Lead - FT

At Home•College Station, TX

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual elements meet documented company standards designed to drive sales and provides expertise in visual standards, merchandising techniques, fixturing, and implementation of in-store marketing elements such as signs, vignettes, endcaps, tables, and seasonal or promotional displays. The Zone Lead helps Team Members understand visual merchandising standards and demonstrates ethical conduct, safety, and compliance. The role involves vigorous lifting and carrying, moving around a warehouse-format store, and stocking. The Zone Lead plans and leads transitions, reinventions, assortment changes, and resets with the Assistant Store Manager, while maintaining visual integrity and an organized environment that inspires guests. The position also supports task management, freight processing, customer satisfaction, inventory control, safety, loss prevention, and store performance goals. Open availability is required, including nights and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
Pass a background check.
Clear and concise verbal, written, and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays.
Ability to lift at least 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and reach with hands and arms.
Ability to stand or walk for prolonged periods.
Ability to bend, climb, and reach at times.
Ability to work effectively independently and as part of a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy, with ethical and honest behavior.
Ability to create urgency, promote teamwork, delegate appropriately, motivate self and team, and execute tasks thoroughly and on time.
Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
Flexible and creative, with the ability to handle multiple tasks as business priorities shift.

Responsibilities

Support visual merchandising processes by planning and leading transitions, reinventions, product assortment changes, and resets with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized store environment with current signage and visual sets.
Plan and execute daily and weekly workloads and assigned tasks to support visual merchandising, sales goals, and guest engagement.
Participate in freight processes for incoming freight and transitions.
Process freight sorts and stock products in designated areas, including down stocking and endcap maintenance.
Support customer satisfaction, inventory control and shrink reduction, safety, loss prevention, expense control, and customer experience.
Participate in regular team meetings and huddles on store operations and related subjects.
Model and coach visual merchandising practices and provide continuous learning opportunities to Team Members.
Communicate and teach visual priorities and the creation of visual moments that support the customer experience.
Review store scorecard financial and business data, including sales and expenses, and take action within assigned zones to improve metrics.
Perform other duties assigned based on business needs.