Zone Lead - FT

At Home•Clermont, FL

10d

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures that visual aspects meet documented company standards designed to drive sales, and provides expertise in visual standards, merchandising techniques, fixturing, and implementing in-store marketing elements such as signs, vignettes, endcaps, tables, and first look/flash finds. These elements reinforce seasons, holidays, and in-store promotions. The Zone Lead influences Team Members to understand visual merchandising and standards while demonstrating ethical conduct, safety, and compliance. The role involves vigorous lifting, carrying, moving around a warehouse-format store, and stocking. The Zone Lead supports visual merchandising processes, plans and leads transitions, reinventions, product assortment changes, and resets with the Assistant Store Manager, and maintains visual integrity and an organized, clean environment. The role also supports daily and weekly task management, freight processing, stocking, customer experience, inventory control, safety, loss prevention, and store performance goals. The Zone Lead coaches and trains Team Members on visual merchandising priorities and reviews store financial and business data to improve metrics within assigned zones. Open availability is required, including nights and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
A background check will be completed.
Clear and concise verbal and written communication and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability is required, including nights and weekends.
Ability to lift at least 50 lbs. and team lift 100 lbs., and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls and to reach with hands and arms.
Ability to stand or walk for prolonged periods.
Ability to bend, climb, and reach at times.
Ability to work effectively independently and within a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy role model for ethical and honest behavior.
Ability to create urgency, promote teamwork, delegate appropriately, motivate self and team, and execute work thoroughly and on time.
Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a smart, scrappy, safe, and fun work environment.
Flexibility and creativity in handling multiple tasks as business priorities shift.

Responsibilities

Support all visual merchandising processes, including planning and leading transitions, reinventions, product assortment changes, and resets with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized environment that inspires guests through compelling visual merchandising.
Plan and execute daily and weekly workloads and assigned tasks to support visual merchandising, department and store sales goals, and guest engagement; ensure tasks are completed efficiently and on time.
Participate in freight processes for incoming freight and transitions.
Process freight sorts and stock products in designated areas, including down stocking and endcap maintenance.
Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience; participate in regular team meetings or huddles on these subjects.
Serve as a role model and coach in visual merchandising, providing continuous learning opportunities to Team Members.
Communicate and teach visual priorities and the creation of visual moments that support the customer experience through daily interactions.
Review store scorecard financial and business data, including sales and expenses, and act within assigned zones to improve metrics.
Maintain a neat, clean, organized zone and ensure current signing and sets are maintained.
Perform other duties assigned based on business needs.