Zone Lead - FT

At Home•New Braunfels, TX

9d•Onsite

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated store zones while maintaining an active selling culture. The role ensures visual elements meet documented company standards and supports sales through visual merchandising, signage, vignettes, endcaps, tables, and promotional displays. The Zone Lead shares expertise in visual standards, merchandising techniques, fixturing, and in-store marketing, and helps team members build their visual merchandising knowledge while demonstrating ethical conduct, safety, and compliance. The position involves vigorous lifting, carrying, moving throughout a warehouse-format store, and stocking. The Zone Lead plans and leads visual transitions, reinventions, assortment changes, and resets in conjunction with the Assistant Store Manager. The role executes assigned daily and weekly workload, participates in freight processes, stocks and maintains merchandise, and helps the store achieve sales, guest engagement, customer satisfaction, inventory control, safety, loss prevention, and expense-control goals. The ZL coaches team members, communicates visual priorities, reviews store scorecard data, and maintains a neat, clean, organized zone with current signage and displays. Open availability is required, including nights and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
Background check will be completed.
Clear and concise verbal, written, and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability is required.
Ability to lift at least 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
Ability to stand or walk for prolonged periods.
Ability to bend, climb, and reach at times.
Ability to work effectively independently and as part of a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy role model for ethical and honest behavior.
Ability to promote teamwork, delegate appropriately, motivate self and others, create urgency, and execute tasks thoroughly and on time.
Ability to comprehend, train, develop, motivate, and lead in a way that fosters a safe and engaging work environment.
Flexibility and creativity to handle multiple tasks as business priorities shift.

Responsibilities

Support visual merchandising processes, planning and leading transitions, reinventions, assortment changes, and resets with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized store environment with compelling merchandising and current signage and sets.
Plan and execute daily and weekly workload and assigned tasks to support visual merchandising, department and store sales goals, and guest engagement.
Participate in incoming freight and transition processes; sort freight and stock products in designated areas, including down stocking and endcap maintenance.
Support customer satisfaction, inventory control and shrink reduction, safety, loss prevention, expense control, and customer experience.
Participate in regular team meetings and huddles on store operational and customer-related subjects.
Serve as a role model and coach in visual merchandising, providing ongoing learning opportunities to team members.
Communicate and teach visual priorities and the creation of visual moments that support the customer experience.
Review store scorecard financial and business data, including sales and expenses, and take action within assigned zones to improve metrics.
Perform other duties assigned based on business needs.