Zone Lead - FT

At Home • Manchester, CT

12d • $16 - $20

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual elements meet documented company standards designed to drive sales, and provides expertise in visual standards, merchandising techniques, fixturing, and implementing in-store marketing elements such as signs, vignettes, endcaps, tables, and first look/flash finds that reinforce seasons, holidays, and promotions. The Zone Lead helps Team Members learn visual merchandising and standards while modeling ethical conduct, safety, and compliance. The position involves vigorous lifting, carrying, moving throughout a warehouse-format store, and stocking.

The ZL plans and leads store transitions, reinventions, product assortment changes, and resets in conjunction with the Assistant Store Manager, while preserving visual integrity and an organized environment that inspires guests. The role also plans and executes delegated daily and weekly tasks, participates in freight processes, processes freight sorts, stocks and maintains product in designated areas, and supports store operations, customer satisfaction, inventory control, safety, loss prevention, and expense control. The ZL coaches and trains Team Members on visual priorities, reviews store scorecard data and acts to improve metrics in assigned zones, and maintains current signing and sets. Other duties may be assigned based on business needs. Open availability is required, including nights and weekends.

Requirements

• At least 18 years old.
• High school diploma or equivalent.
• Background check will be completed.
• Clear and concise communication, including excellent verbal, written, and comprehension skills.
• Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability is required, including nights and weekends.
• Ability to lift at least 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
• Ability to use hands to finger, handle, or feel objects or controls, and reach with hands and arms.
• Ability to stand or walk for prolonged periods.
• Ability to bend, climb, and reach at times.
• Ability to work effectively independently and as part of a team.
• Strong attention to detail regarding standards, processes, and marketing.
• Reliable and trustworthy role model for ethical and honest behavior.
• Ability to create urgency, promote teamwork, delegate appropriately, motivate self and team, and execute work thoroughly and on time.
• Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
• Flexibility and creativity, with the ability to handle multiple tasks as business priorities shift.

Responsibilities

• Support visual merchandising processes, including planning and leading transitions, reinventions, assortment changes, and resets with the Assistant Store Manager.
• Maintain visual integrity, neatness, cleanliness, organization, current signing, and sets in assigned zones.
• Plan and execute delegated daily and weekly workload and tasks to support visual merchandising, sales goals, and guest engagement.
• Participate in incoming freight and transition processes; process freight sorts and stock products, including down stocking and endcap maintenance.
• Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience; participate in related team meetings and huddles.
• Serve as a visual merchandising role model and coach, providing continuous learning and communicating and teaching visual priorities and the creation of visual moments.
• Review store financial and business data from the store scorecard, including sales and expenses, and act within assigned zones to improve metrics.
• Complete other duties assigned based on business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED