Zone Lead - FT

At Home•Clive, IA

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual elements meet documented company standards and reinforce sales, seasons, holidays, and promotions. The Zone Lead provides expertise in visual standards, merchandising techniques, fixturing, and implementation of in-store marketing elements such as signs, vignettes, endcaps, tables, and first look/flash finds. The ZL also helps Team Members understand visual merchandising standards and demonstrates ethical conduct, safety, and compliance. The work involves vigorous lifting, carrying, moving throughout a warehouse-format store, and stocking. The Zone Lead plans and leads transitions, reinventions, assortment changes, and resets in conjunction with the Assistant Store Manager, maintaining visual integrity and an organized, clean environment. The role executes assigned daily and weekly tasks, participates in freight processes, stocks and maintains product areas, supports customer satisfaction and store operations, coaches Team Members on visual priorities, and uses store scorecard data to improve assigned-zone metrics. Open availability is required, including nights and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
A background check will be completed.
Clear and concise communication, including excellent verbal, written, and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability is required, including nights and weekends.
Ability to lift at least 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
Ability to stand or walk for prolonged periods.
Ability to bend, climb, and reach at times.
Ability to work effectively independently and as part of a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy role model for ethical and honest behavior.
Ability to promote teamwork, create urgency, delegate appropriately, motivate self and the team, and execute work thoroughly and on time.
Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, safe, and fun work environment.
Flexibility and creativity, with the ability to handle multiple tasks as business priorities shift.

Responsibilities

Support all visual merchandising processes, including planning and leading transitions, reinventions, product assortment changes, and resets with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized environment that inspires customers through compelling visual merchandising.
Plan and execute daily and weekly workload and delegated tasks to support visual merchandising, department and store sales goals, and guest engagement; complete work efficiently and on time.
Participate in incoming freight and transition processes.
Process freight sorts and stock product in designated areas, including down stocking and endcap maintenance.
Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience; participate in regular team meetings or huddles on these subjects.
Model and coach visual merchandising practices and provide continuous learning opportunities to Team Members.
Use daily interactions to communicate and teach visual priorities and the creation of visual moments that support the customer experience.
Review store scorecard financial and business data, including sales and expenses, and act within assigned zones to improve metrics.
Keep assigned zones neat, clean, and organized, and ensure current signing and sets are maintained.
Perform other duties assigned based on business needs.